Transport for NSW is recruiting two Business Analysts, while Corrective Services NSW has six ongoing Learning and Development Officer positions. There are also opportunities to inspect housing maintenance, investigate rental-market breaches and help protect threatened species. Every ad in this list explicitly describes more than one current position.
We’ve put together this 20 October shortlist to help you compare the work behind those vacancies. The advertised closing dates run from 23 to 29 October 2026, so start with the roles that match your experience and check their application requirements before setting aside time to write. Several employers also mention future talent pools; the current positions described below are the reason we’ve included them.
Where your experience could fit
If your background is in customer service, compare the Contact Centre Agent positions in Dubbo and Parkes with the Customer Support Officer roles in Parramatta. Transport’s work covers enquiries and transactions across phone and live chat. The planning roles involve helping customers navigate Development Coordination Authority services and connecting them with technical specialists.
For people who have helped organisations change systems, the Business Analyst and Senior Digital Change Officer ads deserve a closer look. Transport needs detailed analysis across systems and integrations, while Education’s change roles concentrate on readiness and adoption among early learning providers and stakeholders. Your examples should show the part of that work you personally handled.
The field-based options have specific entry requirements. Homes NSW’s Asset Performance Officers need building and inspection experience, a NSW driver licence and a White Card. The threatened-species project roles call for conservation experience and spatial data skills. Read those conditions before treating a familiar title or attractive salary as enough reason to apply.
Business Analyst
Positions available: Two permanent positions.
Public transport and tolling systems depend on detailed work behind the customer experience. These Technical Business Analyst roles cover discovery, process modelling and requirements through to testing and release readiness. You’ll work with operational teams and technical specialists to understand integrations and data flows, with experience in complex transport organisations among the stated criteria.
Application requirements
The job ad does not list specific application documents. Our preparation recommendation: For roles at Transport For NSW prepare a 2 page cover letter, but also log in and view the application form as there are specific capability questions not listed in the job ad.
What to highlight
Describe a business problem you analysed, how you translated it into usable requirements and how you checked the delivered solution. Include your work with operational stakeholders and technical teams.
Community Engagement Officer
Positions available: Two temporary full-time positions to 30 June 2028.
National parks management brings together people with different views about how places should be protected and used. These officers plan community engagement across regional and statewide projects, including plans of management and behaviour-change work. The role combines facilitation and communication with practical tools for managing projects and evaluating how well engagement has worked.
Application requirements
Resume, cover letter and responses to the application’s pre-screening questions. Use the portal’s wording for those questions.
What to highlight
Use an engagement example where you identified affected groups, chose an appropriate approach and helped their input inform a decision. Explain how you evaluated the work.
Senior Digital Change Officer
Positions available: Two temporary positions until June 2028.
Early learning providers need practical support when new digital systems change how they work. Education’s Early Childhood Outcomes Division is recruiting two officers to lead readiness and adoption activities across a major digital program. The work includes communication and training, with a paid Working with Children Check required for this child-related role.
Application requirements
Resume, maximum five pages; cover letter, maximum two pages; two pre-screening responses, maximum 300 words each. The questions cover stakeholder-led implementation and digital change experience.
What to highlight
Choose examples that show what you did to help people adopt a new system. Connect your communication or training choices to the needs you identified and the outcomes achieved.
Asset Performance Officer
Positions available: Two temporary positions, up to six months, with possible extension.
Inspecting a property and checking a contractor’s work are central to these Homes NSW positions. You’ll visit an assigned portfolio, scope maintenance and record whether work meets the contract requirements. Building knowledge and field inspection experience matter here, alongside a current NSW driver licence and White Card.
Application requirements
Cover letter, maximum two pages, and an up-to-date resume, maximum five pages.
What to highlight
Explain how you assessed a building issue, scoped the necessary work and checked it against standards. Show the records and follow-up that supported your judgment.
Field Operations Officer
Positions available: One ongoing position and one temporary position to 30 June 2027.
The EPA’s Dubbo team needs officers who can apply environmental legislation to practical regulatory problems. Depending on operational priorities, work can include compliance activities and industry assessments as well as licensing and permitting. The ad calls for environmental protection knowledge and a current Australian C Class driver licence.
Application requirements
Resume and cover letter, maximum two pages. Include the required response of no more than 250 words about how your experience and achievements have prepared you for the position.
What to highlight
Explain a regulatory decision using the evidence you considered and the relevant legislation. Describe your own contribution to the environmental or compliance outcome.
Customer Support Officer
Positions available: Two temporary full-time positions, up to six months.
Customers navigating Development Coordination Authority services will often speak with these officers first. The work involves explaining processes clearly and connecting people with the right technical advice while managing a high volume of enquiries. The employer also wants staff who can identify where the service itself could be made easier to use.
Application requirements
CV and cover letter.
What to highlight
Use a complex customer enquiry to demonstrate clear advice and sound escalation. Add a service improvement you helped make, explaining the problem it addressed.
Contact Centre Agents
Positions available: Multiple permanent full-time positions; the ad does not specify a number.
Phone, live chat and administrative work come together in these regional customer-service positions. You’ll resolve enquiries and process transactions in a high-volume team, meeting quality standards while helping customers through complex issues. The ad explicitly invites people with transferable communication and problem-solving skills to consider the work.
Application requirements
The job ad does not list specific application documents. Our preparation recommendation: For roles at Transport For NSW prepare a 2 page cover letter, but also log in and view the application form as there are specific capability questions not listed in the job ad.
What to highlight
Show how you balanced empathy and accuracy during a difficult enquiry. Include how you learnt a system or improved a process while maintaining service standards.
Senior Investigator
Positions available: Multiple ongoing full-time positions; the ad does not specify a number.
Fair Trading’s Investigations and Short-Term Rental Accommodation team focuses on shared housing, including boarding houses, and the STRA Code of Conduct. Senior Investigators lead complex matters involving serious or systemic non-compliance. You’ll need investigation experience, a NSW driver licence and a Certificate IV in Government Investigations or willingness to complete one.
Application requirements
The job ad does not list specific application documents. We recommend a two-page cover letter and a three- to four-page CV, unless the application portal gives different instructions.
What to highlight
Take the reader through an investigation you led, including how you assessed risk, gathered evidence and supported an enforcement decision. Make your personal responsibility clear.
Senior Advisor, Policy and Budget Group
Positions available: Multiple ongoing and fixed-term opportunities; the ad does not specify a number.
Treasury is recruiting across its Policy and Budget Group, so the work can vary with the team. Opportunities may involve the State Budget and fiscal strategy or advice on major service areas such as health and housing. Strong applications will show how financial or policy analysis informed a practical recommendation to a senior decision-maker.
Application requirements
Current resume; cover letter, maximum two pages; pre-screening questions in the application process.
What to highlight
Describe a complex issue you analysed, the evidence and risks you considered and the recommendation that followed. Explain how you made the advice useful to its audience.
Assistant Project Officer, Threatened Species
Positions available: Two temporary full-time positions to 30 June 2029.
Monitoring threatened species, restoring habitat and supporting conservation translocations form the practical setting for these project roles. You’ll help plan and review programs, bringing together project coordination with data and spatial skills. The ad asks for conservation or threatened-species experience, a Class C driver licence or equivalent and willingness to obtain a 4WD operation certificate.
Application requirements
Resume and cover letter expressing your interest and suitability.
What to highlight
Connect a conservation example to the way you organised work and managed data. Explain how you tracked delivery and maintained safe field practices.
Learning and Development Officer, Domestic, Family and Sexual Violence
Positions available: Six ongoing full-time positions.
These officers design and deliver training that helps staff apply domestic, family and sexual violence principles in their work. Delivery can take place in classrooms, online or on the job, with evaluation and RTO compliance part of the responsibility. Relevant adult education or training qualifications are required, or willingness to obtain the specified qualification within six months; a NSW driver licence and district travel are also part of the role.
Application requirements
Cover letter, maximum two pages, and an up-to-date resume, maximum five pages.
What to highlight
Show how you adapted training to learners’ needs and checked whether it changed practice. Connect your example to DFSV knowledge and the realities of delivering across operational locations.
Make your examples useful to the panel
Multiple vacancies give you several positions to consider within an advertised recruitment process. The application still needs to show how your experience fits the work. Check which location and employment arrangement you are applying for, particularly where the same ad includes ongoing and temporary appointments.
For the customer-service roles, a line such as “I handled complex enquiries” leaves the panel with little to assess. Choose a real enquiry that required judgment and explain what made it difficult. Show how you checked the information, involved the right specialist and kept the customer informed, then describe the outcome you can substantiate. Use that same level of detail when writing about a change project or an investigation, keeping confidential information out of your application.
Application effort varies across this list. Education’s digital change ad has two 300-word pre-screening answers alongside a cover letter and resume. The EPA asks you to include a response of up to 250 words within its two-page cover letter. Open the guide for your chosen role before drafting so each answer fits the employer’s format.
Choose the role before writing the application
Start with the work you can support with strong examples, then check the appointment length and location. A six-month assignment with Homes NSW is a different commitment from an ongoing training role that involves travel across districts. The individual application checklists below help you organise the required documents and identify evidence to draw from your own experience.
If you would like help preparing an application for one of these roles, you can request application support from Team 3Thirty. Keep the official ad open as you work and check its closing time and application form before submitting.