The SafeWork NSW Team Coordinator position is a vital role within the Department of Customer Service. In this position, you will supervise and support a team of professionals dedicated to ensuring compliance with workplace health and safety standards across various industries. Your responsibilities will include operational support, managing incident investigations, quality assurance, and fostering positive relationships with stakeholders to create safer working environments throughout the state.
As a Team Coordinator, you will contribute significantly to public safety and compliance, with a unique opportunity to shape and influence safety practices at a state-wide level. This post will provide you with essential insights into the application process for this role, along with a helpful example cover letter that will help you stand out from the competition.
If you’re new to public sector recruitment, you might find this unofficial guide to NSW Government applications helpful for understanding how the process works and what to expect.
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SafeWork NSW Team Coordinator Salary and Overview
| Position Title | SafeWork NSW Team Coordinator |
| Organisation | Department of Customer Service |
| Location | Statewide (Various – Metro/Regional NSW) |
| Work Type | Full-Time, Ongoing |
| Base Pay | Team Coordinator, $147,958 – $150,883 + superannuation |
| Closing Date | 10 June 2025, 9:59 AM |
About the SafeWork NSW Team Coordinator Role at the Department of Customer Service
The SafeWork NSW Team Coordinator position is an integral role within the Department of Customer Service, dedicated to ensuring workplace health and safety across New South Wales. This role is pivotal in supervising and supporting a team of professionals, including inspectors and project officers, to uphold the highest standards of workplace safety. On a day-to-day basis, the Team Coordinator manages operational support, quality assurance, incident investigations, and proactive safety programs. Furthermore, they are responsible for guiding compliance with health and safety regulations while fostering positive stakeholder relationships.
The Department of Customer Service, which hosts SafeWork NSW, is committed to enhancing government service delivery and reform across the state. By joining this team, individuals contribute significantly to reducing work-related incidents and ensuring safer working environments for all residents. As part of an organisation determined to modernise work health and safety regulation, this role is crucial for both internal team development and broader public safety initiatives.
Why the SafeWork NSW Team Coordinator is a Great Opportunity
This is a fantastic opportunity to join a forward-thinking team dedicated to improving workplace safety.
- Multiple Ongoing Vacancies – apply once for many different vacant roles
- Competitive remuneration starting at $147,958, plus superannuation.
- Flexible working arrangements to support work-life balance.
- Ongoing career development within a key state government department.
- The opportunity to create meaningful impact on public safety and compliance.
SafeWork NSW Team Coordinator Application Requirements
Candidates must meet the following requirements to be considered for an interview for the SafeWork NSW Team Coordinator.
SafeWork NSW Application Process
For your application, you will need to submit the following documents:
- Driving Record: A copy of your current online driving record from Service NSW
- Demerit Points: A copy of your current demerit points from Service NSW
- Resume: Current copy, no more than 4 pages
- Cover Letter: No more than 2 pages that tells us which team and location you are interested in
What to Include in Your SafeWork NSW Team Coordinator Application
Your cover letter must address the key requirements the panel is looking for in a candidate. It should effectively demonstrate how your skills, experience, and qualifications meet the department’s needs.
| Skills and Experience Needed |
|---|
| Diploma in Government (Workplace Inspection) or equivalent or willingness to complete in the first 12 months |
| Extensive demonstrated experience in WHS Inspection and compliance and holder of Inspector Authority |
| Satisfactory criminal record check |
| Satisfactory medical assessment capacity in regard to physical and psychological impacts of the inherent duties of the role |
| Experience in managing multiple concurrent projects and in works programming and prioritisation |
| Current Australian Class C Drivers licence or equivalent |
| Demonstrated well-developed supervisory and team leadership skills for the implementation of field and operational activities |
If you want to apply for a specific team, you should further tailor your cover letter. For example, the job ad lists the following requirements for the Risk, Assurance and Reviewable Decisions team:
- Experience as a safety inspector undertaking high quality, complex and professional investigations/enquiries into a wide variety of workplace issues.
- High level written and verbal communication skills.
- Attention to detail with a comprehensive understanding of applicable legislation, policies and procedures.
- Ability to manage multiple work requirements in a highly complex and timely manner.
Candidate Profile for SafeWork NSW Team Coordinator
Jordan is a seasoned professional with a solid background in workplace safety and project management within the private sector. With over a decade of experience in health, safety, and environment (HSE) roles for a multinational construction company, Jordan has continuously demonstrated a strong commitment to workplace safety and compliance. Jordan has been drawn to the SafeWork NSW Team Coordinator position to leverage this extensive private sector experience in a government capacity, aiming to make a broader impact on workplace safety standards across New South Wales.
Having served as a Safety Manager, Jordan has overseen safety protocols for various large-scale construction projects and has successfully managed teams to implement and maintain compliance with stringent workplace safety standards. Jordan is eager to transition to this government role, attracted by the opportunity to influence policy and safety practices at a state-wide level while bringing a fresh perspective from the private sector.
Example Cover Letter for SafeWork NSW Team Coordinator
Ready to start your own cover letter? Click here to download a free and easy to use template.
Dear Hiring Manager,
I am writing to apply for the SafeWork NSW Team Coordinator position within, specifically in the Sydney Operations team.
With over 10 years of experience in workplace safety and project management in the private sector, I am eager to apply my skills in a public service role and contribute positively to the safety standards across New South Wales.
I have extensive demonstrated experience in WHS Inspection and compliance. In my role as a Safety Manager at ABC Construction, I was responsible for overseeing WHS across multiple high-risk construction sites. I led regular inspections to ensure compliance with legislation and internal protocols, and worked closely with site managers to identify risks and implement corrective actions. I developed updated compliance procedures, tailored to address recurring issues, and rolled them out across all sites. To support this, I delivered toolbox talks and safety briefings that helped build awareness and accountability among workers. These efforts contributed to a significant reduction in incidents, and I was recognised with multiple internal performance awards for driving improvements in safety culture and compliance.
I will also bring to the role my experience in managing multiple concurrent projects and in works programming and prioritisation. While working as a Project Coordinator with a regional civil works team, I was responsible for managing a program of infrastructure upgrades across multiple locations. At any one time, I was overseeing several projects at different stages—scoping, procurement, delivery, and close-out—each with different timeframes, budgets, and risk profiles. I introduced a centralised tracking system to map project milestones, monitor dependencies, and flag delays early. This helped the team prioritise high-impact works and allocate resources efficiently across competing jobs. I also held weekly scheduling meetings to reassess priorities based on weather impacts, contractor availability, and community needs. As a result, we consistently delivered projects within deadline and budget, with improved coordination between teams and fewer last-minute reschedules.
My supervisory and team leadership skills will also benefit this role. In a previous role leading the safety team during a major infrastructure project, I was responsible for supervising a team of WHS officers and coordinating their field activities across multiple worksites. I developed clear task allocations based on project priorities and individual strengths, and ensured everyone had the resources and support needed to deliver effectively. I held daily briefings to align the team on key risks, site-specific issues, and compliance goals, and encouraged open communication so issues could be raised and addressed early. When unexpected safety concerns arose, I guided the team through rapid assessments and response actions, ensuring we stayed compliant without delaying critical works. Through this leadership approach, we maintained high levels of team performance, exceeded audit targets, and contributed to the successful delivery of field operations with no major incidents.
I possess a Diploma in Safety Management, which I understand aligns closely with the requirement for a Diploma in Government (Workplace Inspection), and I am prepared to complete this qualification within the first 12 months if necessary.
Holding a current Australian Class C driver’s license, I have consistently maintained an exemplary driving record, and my record of zero demerit points further demonstrates my commitment to compliance and safety. I acknowledge that appointment to the role is subject to a satisfactory criminal record check and medical assessment, and I confirm my capacity to meet the physical and psychological requirements of the position.
I am confident that my background and proactive approach would make a valuable addition to the SafeWork NSW team.
Thank you for considering my application.
Kind regards,
Jordan
How to Use the STAR Method When Applying for a SafeWork NSW Team Coordinator Role
The STAR Method, an acronym for Situation, Task, Action, and Result, is a structured approach widely used in NSW Government job applications. This method allows candidates to provide comprehensive and clear examples of their past experiences and is especially effective in cover letters, target questions, and responses to selection criteria.
In the context of the NSW Government applications, including the SafeWork NSW Team Coordinator role, the STAR method helps applicants present their experiences in a way that aligns with the key capabilities required for the position.
For example, in the provided candidate profile, Jordan used the STAR method in their cover letter to describe a relevant experience:
- Situation – In my role as a Safety Manager at ABC Construction, I was responsible for overseeing WHS across multiple high-risk construction sites.
- This sets the context for the example, showing where you worked and what the environment was like.
- Task – I led regular inspections to ensure compliance with legislation and internal protocols, and worked closely with site managers to identify risks and implement corrective actions.
- This describes what you were responsible for and what needed to be achieved.
- Action – I developed updated compliance procedures, tailored to address recurring issues, and rolled them out across all sites. To support this, I delivered toolbox talks and safety briefings that helped build awareness and accountability among workers.
- This explains what you actually did to meet the task—your direct contributions and decisions.
- Result – These efforts contributed to a significant reduction in incidents, and I was recognised with multiple internal performance awards for driving improvements in safety culture and compliance.
- This shows the impact of your work—what changed as a result and how your performance was recognised.
How to Prepare for a Government Interview for a SafeWork NSW Team Coordinator Role
NSW Government interviews are known for their structure and capability-based approach, focusing on the applicant’s ability to demonstrate role-specific skills. To prepare for a SafeWork NSW Team Coordinator interview, candidates should focus on crafting STAR-based responses to anticipated questions.
Start by reviewing the role’s focus capabilities, and match real examples from your experience to these behavioural indicators. When drafting your responses, use the STAR format to ensure clarity and depth. Practise your delivery to convey confidence and coherence during the interview.
Example interview questions for the role may include:
- Can you describe a time when you had to lead a safety inspection under a tight schedule?
- How have you handled a situation where you had to implement a new safety protocol across a large team?
- Provide an example of how you have influenced policy changes within an organisation.
If you’d like a full set of custom interview questions and a realistic government interview experience, you can book a practice session with me. You’ll get tailored questions based on the actual role and capability framework, plus live feedback on how to improve your responses. It’s one of the most effective ways to build confidence, sharpen your answers, and give yourself the best chance of landing the job.
Get Your SafeWork NSW Team Coordinator Application Ready
Ready to take the next step? To apply for the SafeWork NSW Team Coordinator position, visit I Work for NSW for more information and to submit your application.
To maximise your success, follow this checklist:
- Read the role description thoroughly.
- Tailor your examples using the STAR method.
- Start early and proofread your work.
- Attach all required documents.
Don’t forget that a free NSW Government cover letter template is available to help you get started.
As an expert in crafting cover letters, I offer feedback on draft submissions, including unlimited revisions. Make sure your cover letter gets a thumbs-up from a hiring manager before you apply, and give yourself the best chance to get shortlisted. Many applicants skip this crucial step, but a professional review can set you apart from the competition.
You’ve got the experience—now it’s time to show it!
