Introduction
The Project Support Officer – WHS Reporting & Team Administration role at the Department of Customer Service supports the Occupational Health & Recovery team. Alongside meeting and team administration, you will help prepare reports on workplace safety, workers compensation and injury management. Accurate data matters because colleagues use those reports to understand risks and make decisions about employee wellbeing.
To work through how to apply for Project Support Officer – WHS Reporting & Team Administration, prepare a covering letter of no more than two pages and a resume of no more than five pages. The letter should explain your interest and the skills you would bring to the team. Choose evidence that connects dependable administration with careful checking of reporting information.
The team handles confidential information and works with stakeholders across People & Culture and the department. Show how you managed access to sensitive records, followed a reporting schedule and responded helpfully when someone needed information. Haymarket is the preferred location, with Parramatta or Gosford also available and travel required between these locations.
View the official job ad and keep its application instructions open while you plan.
Project Support Officer – WHS Reporting & Team Administration role snapshot
| Role | Project Support Officer – WHS Reporting & Team Administration |
| Organisation | Department of Customer Service |
| Location | Haymarket preferred, or Parramatta or Gosford; travel between these locations required, with hybrid working available |
| Employment | Ongoing full-time; talent pool for further ongoing and temporary roles |
| Salary or remuneration | Clerk Grade 3/4, $87,199 to $95,482 per annum plus superannuation |
| Job ID | 602744 |
| Closing date | 11:59 pm, Wednesday 14 October 2026 |
NSW Government application requirements
Give the hiring team the documents and written responses it requests, within the stated limits. Check the application form before drafting so the final submission follows the required format.
Application requirements for Project Support Officer – WHS Reporting & Team Administration
- Covering letter, maximum two pages, explaining why you are applying and the skills and experience you would bring
- Up-to-date resume, maximum five pages
Use the letter to connect your administrative support experience with accurate reporting and the handling of sensitive information. Keep it within two pages and the resume within five pages.
Role conditions and qualifications
- Travel is required between the Haymarket, Parramatta and Gosford locations
Candidate evidence for Project Support Officer – WHS Reporting & Team Administration
Support WHS, workers compensation and injury management reporting while coordinating records, meetings, procurement requests, onboarding and other team administration. The evidence areas below help you choose examples for that work.
| Requirement or evidence area | How to demonstrate it |
|---|---|
| Administrative, project or business support | Explain the support you provided in a government or corporate team, including meeting coordination, action tracking or a project activity. |
| Attention to detail in data and reports | Describe how you collected information, found a discrepancy and checked a report or dashboard before distribution. |
| Organisation and time management | Show how you maintained a reporting schedule while handling competing administrative requests and deadlines. |
| Written and verbal communication | Use a briefing, presentation, report or enquiry to explain how you made information understandable and useful. |
| Microsoft Office proficiency | Identify the Excel, PowerPoint or Outlook tasks you performed and their contribution to accurate reporting or coordination. |
| Confidentiality and discretion | Explain the practical controls you used when working with sensitive employee or business information. |
| Proactive, customer-focused learning | Show how you learned a system, resolved a support issue or improved a routine process for internal customers. |
| Collaborative stakeholder relationships | Describe how you obtained information or progressed an action with several stakeholders across a team or department. |
| Desirable reporting and WHS exposure | If relevant, explain your reporting, analytics, WHS, workers compensation, injury management or HR work and any Power BI or Qlik experience; distinguish this experience accurately. |
Example application structure for Project Support Officer – WHS Reporting & Team Administration
The application requires a covering letter explaining your interest and contribution, supported by an up-to-date resume. The letter has a maximum of two pages and the resume a maximum of five pages. The outline below groups related evidence so you can cover reporting accuracy and team support within the letter’s limit.
| Application section | What to include |
|---|---|
| Opening and support experience | Introduce the team or project support you have provided and why Occupational Health & Recovery interests you. |
| Data accuracy and reporting tools | Explain a reporting task, the Excel or other tools you used and the checks that gave colleagues reliable information. |
| Schedules and communication | Show how you met deadlines and prepared reports, meeting materials or correspondence while coordinating other work. |
| Sensitive information | Describe the confidentiality controls and discretion you applied to the information you handled. |
| Customers, learning and collaboration | Use a support or improvement example to show how you learned, worked with stakeholders and responded to internal customers. |
| Relevant additional exposure and closing | Include any genuine WHS, HR or reporting-tool experience, confirm your ability to travel and close with your fit for the work. |
Before you submit
Check the two-page letter and five-page resume limits. Keep desirable WHS or analytics experience accurate and show the checks behind your data work, including how you protected sensitive information. Confirm your preferred location and ability to travel between offices, then check the application form for any additional instructions before 11:59 pm on 14 October.
Return to the official vacancy for the final document and deadline check.
Help with your Project Support Officer – WHS Reporting & Team Administration application
If you want help organising your own evidence and preparing the written documents, request application support from Team 3Thirty. Bring the vacancy and your current CV so the application can address the work you have actually done.