Introduction
The Manager Assurance & Business Continuity at Government Shared Services leads assurance, audit, risk, compliance and resilience work that supports more than 100 NSW Government agencies. The portfolio includes business continuity and critical incident response for shared services that other agencies depend on.
If you are considering how to apply for Manager Assurance & Business Continuity, select examples that join control assurance with operational preparedness. A strong case might show how an audit finding led to a tested control improvement, or how a continuity exercise exposed a gap and changed a response plan.
The role leads a team and works with customer agencies, audit providers and government stakeholders. The application asks for a two-page cover letter and a five-page CV. Use the letter to show your judgement and leadership; use the CV to establish the size of the services, teams and programs you managed.
Read the official Manager Assurance & Business Continuity vacancy. Applications close 8 October 2026 at 9:59 am. Check the employer application page for current instructions before submitting.
In this guide
- Role snapshot
- Application requirements
- Candidate evidence
- Example application structure
- Before you submit
- Help with your application
Manager Assurance & Business Continuity role snapshot
| Role | Manager Assurance & Business Continuity |
|---|---|
| Organisation | Government Shared Services, Department of Customer Service |
| Location | Parramatta or Orange; office attendance normally 2–3 days a week |
| Employment | Temporary full-time to 30 September 2027; Clerk Grade 11/12 |
| Pay | $154,231 to $178,369 plus superannuation |
| Job reference | req54465 |
| Closing date | 8 October 2026 at 9:59 am |
| Official details | View the NSW Government vacancy |
Application requirements for Manager Assurance & Business Continuity
- Cover letter, maximum two pages, outlining knowledge, skills, experience and motivation.
- Up-to-date CV, maximum five pages.
Essential role requirements and eligibility
The advertised work pattern includes at least two to three days a week in the office, subject to policy. The advertisement also describes interview, workplace assessment and reference checks after application review; those are selection steps, not documents to submit.
Candidate evidence for Manager Assurance & Business Continuity
The department asks for extensive assurance, audit, risk, compliance or continuity experience; NSW Government control-framework knowledge; audit recommendation management; tested business continuity and incident response arrangements; senior stakeholder engagement; executive reporting; and people leadership.
| Evidence area | What to demonstrate |
|---|---|
| Assurance and action | Describe an audit or control review you led, the material finding and how you verified an implemented recommendation. |
| Continuity in practice | Show a business continuity or critical incident plan you tested, including the service impact, people involved and improvement made. |
| Cross-agency leadership | Explain how you coordinated a response with customer agencies, providers and your own team while keeping responsibilities clear. |
Example application structure for Manager Assurance & Business Continuity
The most relevant application will connect a control weakness to a tested resilience improvement. Show how your leadership carried the change across agencies or service teams.
| Part | What to include |
|---|---|
| Opening | State your motivation for protecting shared services and the scope of your assurance and continuity leadership. |
| Assurance example | Take one finding through assessment, advice, action and confirmation that the control worked. |
| Resilience example | Describe a test or incident, the decisions you led and the change to plans or capability. |
| Close | Connect your leadership approach to Government Shared Services and use the CV for career detail. |
What the panel needs to see
- Evidence that plans were tested and improved.
- Your ability to rank risks to critical government services.
- The scale of team leadership and customer-agency influence.
Before you submit
- Check the cover letter and CV page limits.
- Confirm you can meet the Parramatta or Orange office pattern.
- Prepare for the later workplace assessment and references without treating them as application uploads.
Return to the official Manager Assurance & Business Continuity listing for the application link, closing date and any updated instructions.
Help with your Manager Assurance & Business Continuity application
The strongest examples for this role show the full assurance loop: a weakness found, an action agreed, a test completed and a service made more resilient.
We can help choose assurance and continuity examples that show the scale of your shared-services leadership. Governance and Risk application support can help you prepare the written application, while the current shortlist lets you compare other roles. You review the final documents and submit them through the employer’s portal.