The Senior Admin & Customer Service Officer at Western Local Land Services supports finance, procurement, contracts, projects and customer enquiries across a large regional operation. It is a practical role for someone who enjoys being the person who keeps several business processes moving. View the official job ad.
When planning how to apply for Senior Admin & Customer Service Officer, use the two-page cover letter to connect your administration experience to regional service delivery. The panel needs to see that you can move between financial transactions, systems, suppliers and community enquiries without losing accuracy.
Choose examples that show initiative as well as process knowledge. This team needs someone who notices what is stuck, works out what action is required and follows it through with the right people.
This full-time role is based in Dubbo & West NSW, with advertised salary of $102,936pa. Applications close Wednesday 19 August 2026 at 11:59pm.
In This Guide
- Role snapshot
- Application requirements
- Candidate requirements
- Example application structure
- Application help
Senior Admin & Customer Service Officer Role Snapshot
| Role title | Senior Admin & Customer Service Officer |
|---|---|
| Organisation | Local Land Services Agency |
| Job location | Dubbo & West NSW |
| Job reference number | 509939 |
| Work type | Full-Time |
| Salary | $102,936pa |
| Closing date | Wednesday 19 August 2026 at 11:59pm |
| Official job ad | View the official job ad |
NSW Government Application Requirements
Document limits are part of the screening process. Follow the advertised instructions and use the written application to demonstrate capability through specific evidence rather than repeating the resume.
Application Requirements For Senior Admin & Customer Service Officer
- Current resume.
- Cover letter, maximum 2 pages, outlining your suitability and interest.
Essential Role Requirements
- A current Australian driver licence is required.
NSW Government Candidate Requirements
The strongest evidence will show organised business support across finance, procurement and customer service rather than one narrow administration task.
Candidate Requirements For Senior Admin & Customer Service Officer At Local Land Services Agency
| Requirement or capability from role | How to demonstrate it |
|---|---|
| Finance administration | Show accurate accounts payable or receivable work, including the checks, approvals and follow-up you managed. |
| Contracts and procurement support | Use an example involving a supplier, purchase, contract record or procurement process and explain how you kept it compliant and on time. |
| Customer service across a regional operation | Describe how you handled a practical enquiry, coordinated the response and kept the customer informed. |
| Systems, priorities and initiative | Explain how you balanced several workflows, used different systems and solved a problem before it affected delivery. |
Example Application Structure For Senior Admin & Customer Service Officer
The application asks for current resume; cover letter, maximum 2 pages, outlining your suitability and interest. Use the first part of the application to establish your fit, then develop your strongest evidence in the required document or question responses. The table below shows a clear way to organise the main written component.
| Cover letter section | What to include |
|---|---|
| Opening paragraph | Your interest in the role and the two or three strengths that make you a credible Senior Admin & Customer Service Officer. |
| Finance administration | Show accurate accounts payable or receivable work, including the checks, approvals and follow-up you managed. |
| Contracts and procurement support | Use an example involving a supplier, purchase, contract record or procurement process and explain how you kept it compliant and on time. |
| Customer service across a regional operation | Describe how you handled a practical enquiry, coordinated the response and kept the customer informed. |
| Systems, priorities and initiative | Explain how you balanced several workflows, used different systems and solved a problem before it affected delivery. |
| Closing paragraph | A concise summary of your fit, motivation and readiness to contribute. |
What The Panel Will Want To See In Your Examples
- Accurate financial processing.
- Practical procurement or contract support.
- Reliable follow-through across multiple systems.
- Clear regional customer service.
- A current driver licence and willingness to work across the region.
Help With Your Senior Admin & Customer Service Officer Application
Use the two-page limit to show range, but keep each example centred on a clear action and outcome. Use the free NSW cover letter template. For tailored help, request professional application support. Check the official advertisement.