The Project Manager – Partnerships and Programs role with the Department of Customer Service is a stakeholder-heavy program role connected to service improvement. It suits applicants who can give clear advice, work collaboratively and turn partnerships into practical outcomes.
This guide walks through how to apply for Project Manager – Partnerships and Programs, including the one-page cover letter and four-page CV requirements. View the official role page before you submit.
Your application should be concise. Use the cover letter to show the clearest evidence of communication, accountability, stakeholder collaboration and outcome-focused delivery.
Project Manager – Partnerships and Programs Role Snapshot
| Role title | Project Manager – Partnerships and Programs |
| Organisation / entity | Department of Customer Service |
| Location | Sydney Haymarket / Parramatta |
| Work type | Temporary full-time up to 6 months |
| Salary | SNSW Grade 9/10, package includes base salary from $130,705 to $157,430 plus superannuation and leave loading |
| Closing date | 29 June 2026 |
| Official job ad | https://iworkfor.nsw.gov.au/job/584423 |
Application Documents For Project Manager – Partnerships and Programs
Use this as the document checklist before you start writing.
| Document requirement | What to prepare |
|---|---|
| cover letter, maximum 1 page | Detail your experience and how you meet the role capabilities. |
| CV, maximum 4 pages | Keep the career record focused on project, partnership and program outcomes. |
The one-page cover letter has to be selective. Choose one or two strong examples that show how you provide advice, work with stakeholders and deliver practical outcomes.
Candidate Requirements For Project Manager – Partnerships and Programs At Department of Customer Service
The candidate requirements point to communication, collaboration and accountability. Use examples where your advice or delivery work improved a service, partnership or program outcome.
| Capability or evidence area | What to show |
|---|---|
| Partnerships and programs delivery | Show how you delivered work through internal and external stakeholders. |
| Clear practical advice | Use examples where you turned information into useful options or recommendations. |
| Strong communication | Show written and verbal communication with different audiences. |
| Collaborative stakeholder work | Explain how you built alignment and kept people engaged. |
| Accountable and solutions-focused approach | Show ownership, follow-through and practical problem solving. |
Example Application Structure For Project Manager – Partnerships and Programs
The strongest structure is a focused cover letter supported by a clean resume or CV. Keep the cover letter aligned to the document limit shown above. The table below shows one way to organise the evidence.
| Application section | What to include |
|---|---|
| Opening paragraph | State your fit for partnerships, programs and customer-focused service improvement. |
| Project or program example | Use one example with stakeholders, actions and outcomes. |
| Advice and communication | Show how you provided clear, practical and outcome-focused advice. |
| Accountability | Explain how you solved problems and kept work moving. |
| Closing paragraph | Connect your experience to meaningful service delivery outcomes. |
What the panel will want to see in your examples
- Specific examples that fit a one-page cover letter.
- Evidence of stakeholder collaboration and service improvement.
- Clear advice, practical decisions and follow-through.
- A CV that supports the cover letter rather than repeating it.
- Concise writing that stays within the stated limits.
Help With Your Project Manager – Partnerships and Programs Application
Read the official role page, then build the application around the clearest evidence you can prove. If you want a practical starting point, use the NSW cover letter template to shape your structure.
Team 3Thirty also provides professional application writing support for NSW Government applications where the role, documents and examples need to line up quickly.