Introduction
This guide walks through the application task for the Program Support Officer (Aboriginal Identified) – Single Digital Patient Record role with the Single Digital Patient Record Implementation Authority. Based in the Chatswood or St Leonards offices with hybrid work options, the position supports research, reporting, governance, administration and implementation across a major NSW Health digital program. You can view the official role listing before preparing your application.
The Program Support Officer (Aboriginal Identified) – Single Digital Patient Record role suits an Aboriginal or Torres Strait Islander applicant with experience supporting complex ICT programs and keeping delivery information accurate. If you are working through how to apply for Program Support Officer (Aboriginal Identified) – Single Digital Patient Record, concentrate on examples involving schedules, milestones, risks, governance papers, stakeholder communication and practical support for decision-making.
The position is identified for Aboriginal or Torres Strait Islander people under section 14(d) of the Anti-Discrimination Act 1977. Applicants need to demonstrate Aboriginal or Torres Strait Islander status and address the role’s selection criteria. The clearest place to make that case is a tailored cover letter supported by a current resume that shows the scale, complexity and results of your program-support experience.
For this role, you need to submit a cover letter and your most up-to-date resume, with the resume limited to five pages. Applications close at 11:59pm on Sunday 9 August 2026.
Contents
- Program Support Officer (Aboriginal Identified) – Single Digital Patient Record role snapshot
- NSW Government application requirements
- Application requirements for Program Support Officer (Aboriginal Identified) – Single Digital Patient Record
- NSW Government candidate requirements
- Candidate requirements for Program Support Officer (Aboriginal Identified) – Single Digital Patient Record at the Single Digital Patient Record Implementation Authority
- Essential role requirements
- Example application structure for Program Support Officer (Aboriginal Identified) – Single Digital Patient Record
- Before you submit
- Help with your Program Support Officer (Aboriginal Identified) – Single Digital Patient Record application
Program Support Officer (Aboriginal Identified) – Single Digital Patient Record role snapshot
| Role detail | Information |
|---|---|
| Role title | Program Support Officer (Aboriginal Identified) – Single Digital Patient Record |
| Organisation | Single Digital Patient Record Implementation Authority, NSW Health |
| Location | Chatswood or St Leonards, with hybrid work options |
| I Work for NSW job number | 589369 |
| Reference number | REQ679082 |
| Work type | Permanent, full-time |
| Salary | $91,326 to $121,487 per annum, plus 12% superannuation and 17.5% annual leave loading |
| Closing date | 11:59pm Sunday 9 August 2026 |
| Official role listing | View the official role listing |
NSW Government application requirements
Application requirements are used to check whether each applicant has followed the requested format. Missing a document, exceeding a limit or providing a general application can make it harder for the panel to assess your suitability.
For this role, the cover letter should carry your main case for fit. Use it to address the selection criteria through well-chosen examples, then use the resume to show the progression and scope of your program, governance and administrative experience.
Application requirements for Program Support Officer (Aboriginal Identified) – Single Digital Patient Record
Submit:
- Cover letter, with no page limit stated
- Most up-to-date resume, maximum 5 pages
A focused two-page cover letter is a practical length when no official limit is given. Organise it around the four evidence areas in the About You section and show how your work supported delivery, governance and sound decisions in a complex program environment.
Before submitting, check the online application carefully for any additional screening questions, status-confirmation steps or declarations, and follow the exact wording and limits shown there.
NSW Government candidate requirements
Candidate requirements are the skills, experience and behaviours the hiring team wants to see through your examples. For this position, the strongest evidence areas come from the four requirements in the About You section.
Choose examples that show what you personally coordinated, analysed, documented or communicated. Include the size or complexity of the program, the stakeholders or governance forum involved, how you maintained control of the work and the result.
Candidate requirements for Program Support Officer (Aboriginal Identified) – Single Digital Patient Record at the Single Digital Patient Record Implementation Authority
| Requirement or capability from role | How to demonstrate it |
|---|---|
| Coordinating and supporting complex, large-scale ICT programs | Use an example where you tracked schedules, milestones and deliverables across several workstreams. Explain how you kept information current, followed up actions and helped the team maintain momentum against tight deadlines. |
| Maintaining program documentation, schedules and risk and issues registers | Show how you managed program records accurately and consistently. Include how you recognised an emerging risk or issue, escalated it to the right person and helped protect delivery, compliance or governance quality. |
| Supporting decisions through analysis, reporting, communication and governance materials | Give an example where you researched or analysed information and turned it into a clear brief, report or governance paper. Explain the audience, the judgement you applied and how the material supported a decision or next step. |
| Providing secretariat support to senior governance forums | Describe your role preparing agendas and papers, coordinating contributors, recording concise minutes and tracking actions. Show how your attention to detail helped senior stakeholders work from accurate information and clear accountabilities. |
Essential role requirements
This is an identified position for Aboriginal or Torres Strait Islander people under section 14(d) of the Anti-Discrimination Act 1977. Applicants must demonstrate Aboriginal or Torres Strait Islander status as part of the recruitment process. Follow the application portal’s instructions for completing this requirement.
You must also have current Australian work rights. The position may require evening, night, weekend or shift work when operational needs require it, so make sure you can meet that work-pattern condition.
Example application structure for Program Support Officer (Aboriginal Identified) – Single Digital Patient Record
This application requires a cover letter supported by a current resume, with the letter carrying the main evidence for the selection criteria. No cover-letter limit is stated, so a focused two-page letter is a practical recommendation. The table below shows how to organise the letter around the four requirements set out for the role.
| Cover letter section | What to include |
|---|---|
| Opening paragraph | State that you are applying for the Program Support Officer (Aboriginal Identified) – Single Digital Patient Record role. Summarise your experience supporting ICT, digital transformation or other complex programs, and briefly explain your interest in helping NSW Health deliver the SDPR program. |
| Program coordination and delivery control | Use a strong example of tracking schedules, milestones, deliverables, costs or timelines across a complex program. Explain your system for maintaining visibility, how you followed up dependencies and the delivery result. |
| Documentation, risks and issues | Show how you maintained reliable program documentation and control records. Include a risk or issue you recognised, the information you gathered, how you escalated it and what happened next. |
| Analysis, reporting and stakeholder communication | Describe a brief, report or analysis you prepared to support a decision. Make clear how you checked the information, adapted it for the audience and coordinated stakeholders to move the work forward. |
| Secretariat and governance support | Give an example involving a senior governance forum. Cover agendas, papers, minutes, action tracking and the steps you took to keep the meeting process accurate, timely and useful. |
| Closing paragraph | Reinforce your interest in supporting a statewide digital health transformation. Summarise the program discipline, calm coordination, judgement and collaborative approach you would bring to the team. |
What the panel will want to see in your examples
- Experience supporting a complex ICT, digital or large-scale program with several moving parts
- Accurate control of schedules, milestones, documents, risks, issues and governance actions
- Clear personal responsibility for research, analysis, reporting or brief preparation
- Concise written communication suited to senior governance audiences
- Sound judgement about when and how to escalate a risk, issue or missed dependency
- Calm prioritisation and collaborative delivery when deadlines and requirements change quickly
Before you submit
Check that the cover letter addresses all four About You requirements with specific evidence. For each example, explain the program context, your responsibility, the action you took and the result for delivery, governance, stakeholders or decision-making.
Keep the resume within five pages and bring relevant program-support achievements forward. Make schedules, risk and issue registers, briefs, governance papers, minutes, stakeholder coordination and delivery outcomes easy to find.
Review the official role listing and open the application portal before finalising your documents. Complete any instructions about Aboriginal or Torres Strait Islander status, work rights and screening questions, then submit before 11:59pm on Sunday 9 August 2026.
Help with your Program Support Officer (Aboriginal Identified) – Single Digital Patient Record application
Team 3Thirty’s NSW cover letter template can help you organise a focused two-page letter around the four evidence areas. If you would like direct support, our professional application-writing service can prepare the tailored cover letter and resume for this role for $497.