Introduction
The Director, Infrastructure and Operations at the NSW Electoral Commission leads the technology infrastructure and services that support elections across the state. The remit includes network and cloud operations, service delivery, workplace technology, suppliers and readiness for major electoral events. This is a senior role for a leader who can keep critical services reliable while building stronger capability across the function. View the official job ad before preparing your documents.
How to apply for Director, Infrastructure and Operations has one unusually important step: send your application to the recruiter by email. The vacancy says applications through the I Work for NSW Apply button will not be accepted. Prepare a covering letter and up-to-date résumé, then submit them to [email protected] before 11:59pm on 18 October 2026.
The panel will need evidence of ICT leadership in an environment where missed deadlines or service failures have public consequences. Show how you strengthened operational readiness, managed vendors or large technology contracts, and developed a team that could deliver under pressure. Keep the political-neutrality requirements in mind as you complete the application.
Contents
- Role snapshot
- Application requirements
- Candidate evidence
- Example application structure
- Before you submit
Director, Infrastructure and Operations role snapshot
| Role title | Director, Infrastructure and Operations |
| Organisation | NSW Electoral Commission |
| Location | Sydney CBD |
| Job reference | 241-44455702 |
| Work type | Full time |
| Listed remuneration range | $240,650 to $266,345 annually |
| Closing date | Sunday 18 October 2026 at 11:59pm |
| Official job ad | View the official job ad |
Application requirements for Director, Infrastructure and Operations
Following the stated submission method is part of a complete application. This vacancy uses a recruiter email rather than the usual I Work for NSW Apply button. Check the address carefully, send both requested documents before the deadline and keep a copy of what you submitted.
- Covering letter detailing your relevant skills and experience.
- Up-to-date résumé.
Send both documents to [email protected]. The vacancy expressly rejects submissions made through the I Work for NSW Apply button. No page limits are stated, so a focused two-page covering letter is a practical choice.
The Commission requires strict political neutrality. Disclose any political activity or affiliation relevant to its assessment as the application instructions require. The successful applicant will undergo a National Criminal Records Check; relevant tertiary qualifications and/or equivalent professional experience are also listed.
Candidate requirements for Director, Infrastructure and Operations at the NSW Electoral Commission
The role calls for leadership of a large ICT infrastructure and operations function, with commercial judgement and election readiness. These evidence areas reflect the work described in the vacancy. Use them to choose examples with clear accountability and results.
| Evidence area from the role | How to demonstrate it |
|---|---|
| ICT infrastructure and critical service delivery | Describe the services you led, their scale and reliability requirements, and a decision you made to protect continuity or improve performance. |
| Operational readiness for time-sensitive events | Show how you planned people, systems, suppliers and contingencies for a major deadline or event where failure carried serious consequences. |
| Commercial and vendor management | Use an example involving a substantial technology contract or supplier. Explain your oversight of performance, value, procurement or risk. |
| Building a high-performing function | Explain how you developed leaders, strengthened accountability and improved ways of working across infrastructure and service teams. |
| Stakeholder influence | Show how you gained agreement across technical teams, senior leaders and operational users with different needs. |
Example application structure for Director, Infrastructure and Operations
The application calls for a covering letter and up-to-date résumé, emailed to the named recruiter. No maximum length is stated; a focused two-page letter gives room for your strongest examples. The outline below shows how to connect technology leadership to election readiness and trusted public services.
| Covering letter section | What to include |
|---|---|
| Opening | State the scale of the ICT infrastructure or operations function you have led and your interest in the Commission’s public mission. |
| Critical operations | Give a concrete example of keeping essential technology services reliable through a major event, transition or deadline. |
| Commercial and workforce leadership | Explain how you managed suppliers or contracts while building capability and accountability in your team. |
| Stakeholder decisions | Show how you worked with senior leaders and service users to agree priorities, manage risk and deliver a practical result. |
| Closing | Connect your experience to secure, dependable services and readiness for NSW electoral events. |
What the panel will want to see in your examples
- The size and criticality of the technology services you led.
- Your personal decisions on reliability, readiness and supplier performance.
- Evidence of leading teams through change and strengthening accountability.
- How your work served a time-sensitive public function.
Before you submit
Check the official vacancy immediately before sending, then email the covering letter and résumé to the address stated there. If you want help turning complex ICT leadership into a clear written application, Team 3Thirty can help you prepare it.