The Director Conduct Intake and Support at the Department of Communities and Justice will establish and integrate a new conduct intake and business-support function across DCJ and Corrective Services NSW. The role oversees how workplace conduct matters are assessed, triaged and directed to an appropriate resolution pathway. View the official job ad for the complete executive opportunity.
Building the function while sensitive casework continues is the central challenge in how to apply for Director Conduct Intake and Support. The two-page cover letter should combine conduct expertise, change leadership and executive judgement through examples that make your decisions easy to follow.
The panel needs confidence in the fairness and consistency of your approach. Strong evidence will explain how you assessed seriousness and risk, engaged senior stakeholders, designed practical governance and led people through a new operating model.
Your application checklist
- Director Conduct Intake and Support role snapshot
- Application requirements for Director Conduct Intake and Support
- Evidence to include in your Director Conduct Intake and Support application
- How to structure the cover letter and résumé
Director Conduct Intake and Support role snapshot
| Role title | Director Conduct Intake and Support |
|---|---|
| Organisation | Department of Communities and Justice |
| Location | Parramatta, with flexible arrangements available |
| Job reference | 85528-44397523 |
| Classification | Public Service Senior Executive Band 1 |
| Work type | Ongoing full-time |
| Total remuneration package | $232,397 to $258,091 |
| Closing date | 11:59pm AEST, 7 September 2026 |
| Official job ad | View role 596292 |
Application requirements for Director Conduct Intake and Support
The panel will read the documents for executive scope, relevance and judgement. Use the resume to establish your leadership history and reserve the cover letter for a tightly argued case about conduct, transformation and stakeholder influence.
- Cover letter outlining how you meet the role requirements, maximum 2 pages
- Up-to-date resume, maximum 5 pages
The role combines technical conduct decisions with the implementation of a new operating model. Your cover letter should include evidence from both areas and explain the organisational outcome of your work.
Evidence to include in your Director Conduct Intake and Support application
The executive brief describes a sensitive function where governance and people leadership have to work together. Examples should show how you protected procedural fairness while improving the system around intake, assessment and resolution.
| What the role needs | How to show it |
|---|---|
| Conduct and integrity expertise | Use a complex conduct, ethical standards or integrity matter and explain your assessment of risk, seriousness and pathway. |
| Organisational change | Describe a new model, function or process you implemented and how you prepared stakeholders to adopt it. |
| Executive stakeholder influence | Show how you built credibility with senior leaders, people teams, operational areas or integrity bodies and secured a difficult outcome. |
| Leadership in sensitive environments | Explain how you led a team through high-profile or confidential work while maintaining quality and accountability. |
| Strategic and operational judgement | Give evidence of balancing urgent casework, longer-term system improvement and organisational risk. |
How to structure the cover letter and résumé
The application requires a resume and a cover letter that addresses the role requirements. The resume can be up to five pages and the cover letter can be up to two pages. The table below shows how to connect technical conduct expertise with executive implementation leadership.
| Cover letter section | What to include |
|---|---|
| Opening paragraph | State your executive scope in conduct, integrity, professional standards or a closely related function. |
| Conduct judgement example | Show how you assessed a sensitive matter, applied fair process and advised on a defensible resolution pathway. |
| Operating-model example | Explain a function, governance framework or service model you established and the change required for implementation. |
| Stakeholder and team leadership | Describe how you built agreement among senior stakeholders and developed a capable, accountable team. |
| Closing paragraph | Connect your experience with DCJ’s aim of a consistent, fair and sustainable conduct intake function across two agencies. |
What strong conduct and integrity evidence looks like
- Sound decisions in complex conduct or integrity matters
- Procedural fairness translated into practical process
- Executive influence across different organisational interests
- Implementation of governance people could use consistently
- A measurable improvement in timeliness, quality or stakeholder confidence
Help with your Director Conduct Intake and Support application
Review the official Director Conduct Intake and Support vacancy and role description before finalising your examples. Team 3Thirty’s NSW cover letter template provides a practical two-page structure, and application writing support can help you present sensitive work with enough detail while protecting confidentiality.