Are you ready to step into a role that combines administrative expertise with the dynamic environment of corrective services?
The Department of Communities and Justice (DCJ) is seeking talented individuals to join their team as Administration Officers (Stores) in Sydney Metro. This role offers a unique opportunity to support the day-to-day operations of correctional centres while ensuring a safe and efficient environment.
Joining DCJ now is a strategic move, as it positions you within a leading public sector employer committed to inclusion and diversity. For insights on mastering NSW Government recruitment, check out the Unofficial Guide to Mastering NSW Government Recruitment and download the free NSW cover-letter template.
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Corrective Services NSW Administration Officer Salary and Overview
| Position Title | Administration Officer (Stores) |
| Organisation / Entity | Department of Communities and Justice |
| Location | Sydney Region / Sydney – North/North West |
| Work Type | Full-Time |
| Base Pay | AUD $73,522.00 to $79,931.00 per year |
| Closing Date | 29/06/2025 – 11:59 PM |
About the Corrective Services NSW Administration Officer (Stores) Opportunity
The role of Corrective Services NSW Administration Officer is pivotal in maintaining the operational efficiency of correctional centres. As an integral part of the team, you will be responsible for managing the receipt and dispatch of supplies, assisting with general administration duties, and ensuring the smooth operation of warehouse activities. This role requires interaction with offenders under supervision, demanding a high level of integrity and confidentiality.
Key challenges include balancing multiple responsibilities in a fast-paced environment, maintaining accuracy in stock management, and supporting the team through effective communication and organisational skills. Your ability to work under pressure and adapt to changing circumstances will be crucial in this role.
Why Administration Officer (Stores) Is a Great Opportunity
This role offers a competitive starting salary while requiring no previous government experience. You can get started here and be on a pathway to a long and successful career in government.
Another reason why this particular recruitment is great is because it’s a targeted talent pool recruitment. That means they’re going to actively use this talent pool to fill roles in the next 18 months. That’s a huge increase in your chance of success of actually getting a job offer and starting your career in government.
Here are some reasons why this opportunity stands out:
- Competitive salary range of $73,522 – $79,931 p.a. plus superannuation and leave loading.
- There are multiple locations around Sydney that you can be considered for.
- Opportunity to contribute to public safety and community well-being.
- Potential for career growth and development within DCJ.
- Supportive team culture focused on inclusion and diversity.
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Application Requirements for Corrective Services NSW Administration Officer
Corrective Services NSW Administration Officer Application Process
To apply for the Corrective Services NSW Administration Officer position, ensure you prepare the following documents:
- Cover letter (maximum 2 pages) outlining how you meet the role requirements.
- Résumé (maximum 5 pages) detailing your relevant experience and skills.
What to Include in Your Government Cover Letter for Corrective Services NSW Administration Officer
To apply for the Administration Officer (Stores) role, you’ll need a well-structured, evidence-based cover letter that clearly demonstrates how you meet the role’s key requirements.
Use specific examples to show your ability to:
- Demonstrate integrity, professionalism, and discretion, particularly when handling confidential information
- Be a reliable team member with strong communication and organisational skills
- Remain calm and focused under pressure, showing resilience, initiative, and attention to detail
- Apply your knowledge of stores, inventory or warehousing operations to support a busy team environment
For each of the above points, you want to demonstrate how you’ve done these skills or experiences in the past. You need to use the STAR method to give really clear and specific examples, not just high-level overviews.
Essential Requirements
Make sure to address these clearly in your application:
- A willingness to undertake forklift driving duties as part of the role
- A current and valid NSW driver’s licence and willingness to travel for work
- A current forklift licence — or a willingness to obtain one within 3 months of starting
If you want to get started on your cover letter right away, you should download the NSW Government cover letter template. This has been designed specifically to make it faster for you to start your application and ensure that you actually meet what the hiring panel is looking for.
Corrective Services NSW Administration Officer Application Checklist
| Read the full job ad | Administration Officer (Stores) |
| Draft with the free template | Download here |
| Use the STAR method | Learn more |
| Really want this role? Get the $39 Cover-Letter Review | Buy now |
| Submit & prep for interview by | 29/06/2025 |
Candidate Profile — Corrective Services NSW Administration Officer
Meet Alex, a reliable and hardworking professional transitioning from the private sector, where they supported daily operations in a busy retail distribution warehouse. In this hands-on role, Alex assisted with receiving stock, processing outgoing orders, conducting basic inventory checks, and keeping storage areas organised and compliant with safety standards.
While not in a formal coordinator position, Alex regularly worked alongside logistics teams and delivery drivers to ensure stock movements were accurate and timely. This experience helped develop strong attention to detail, a proactive work ethic, and the ability to stay calm and focused in a fast-paced, high-volume environment — all of which make Alex well-suited for the Corrective Services NSW Administration Officer (Stores) role.
Corrective Services NSW Administration Officer Example Cover Letter
Dear Hiring Manager,
I am writing to express my interest in the Administration Officer (Stores) role.
With hands-on experience in a busy retail distribution warehouse, I’ve developed practical skills in inventory support, logistics operations, and team coordination—making me well-prepared to contribute to a fast-paced stores environment. I take pride in my work ethic, attention to detail, and ability to stay calm and focused under pressure, and I’m excited to bring these strengths to the public sector.
I have consistently demonstrated integrity, professionalism, and discretion when handling sensitive operational matters. While working in the dispatch area, I noticed a discrepancy between stock records and the physical inventory of a high-value pallet. Rather than raising the issue publicly, I quietly flagged it with my supervisor and documented everything carefully. This led to an internal stock audit that recovered several thousand dollars in misallocated goods. From that point on, I was regularly trusted with secure items and asked to assist with audits—proof that I could be relied upon to handle confidential and high-value materials with care and professionalism.
Being a reliable team member with strong communication and organisational skills has also been central to my work. During peak trading periods, when our warehouse faced significantly increased stock volume, I stepped up to help coordinate between floor staff and delivery drivers after a team member was unexpectedly absent. I created a quick manual checklist to keep track of outgoing orders, kept drivers informed about timing, and relayed updates between dispatch and floor staff. Thanks to this collaborative effort, we met our dispatch targets despite the disruption. The checklist I developed ended up being adopted more broadly during busy periods because it helped streamline communication and avoid delays.
I’ve shown the ability to remain calm and focused under pressure while demonstrating initiative and attention to detail. When our warehouse introduced a new inventory system, many staff struggled with the transition, and stock errors started to creep in. I took the initiative to develop a simple one-page reference guide with common steps and screenshots, which I laminated and displayed in the picking area. I also informally walked a few teammates through the new process. Within two weeks, our stock accuracy improved, and the guide was used regularly across shifts. That experience reinforced how a small initiative can have a big impact, especially when people are under pressure.
Finally, I’ve built a solid foundation in stores and inventory operations within a busy team environment. One example was when a large, unexpected delivery of seasonal stock arrived and overwhelmed our back dock area. Working with two colleagues, I helped rearrange storage bays based on urgency and space constraints, scanned and labelled items quickly, and prioritised items for processing. We cleared the backlog by the end of the shift, and the next day’s operations ran smoothly. These types of practical, team-based challenges are where I thrive.
Regarding the essential requirements, I hold a current and valid NSW driver’s licence and am willing to travel as needed. While I don’t currently hold a forklift licence, I am fully committed to obtaining one within the first three months of employment and am comfortable performing forklift driving duties as part of the role.
I am genuinely enthusiastic about joining a team that values reliability, accuracy, and service. I would welcome the opportunity to support your operational needs and contribute to the smooth functioning of your stores team.
Thank you for considering my application.
Kind regards,
Alex
How to Use the STAR Method for Corrective Services NSW Administration Officer
The STAR method is a simple structure used to write clear, evidence-based examples in your application or interview. It stands for Situation, Task, Action, and Result—helping you explain what happened, what you were responsible for, what you did, and what the outcome was.
Let’s take one example from Alex’s cover letter to show how this works in action:
Capability: Remaining calm under pressure, showing initiative and attention to detail
Situation: A new inventory system was introduced, and staff were struggling with accuracy.
Task: Alex saw errors increasing and wanted to help the team adjust.
Action: They created a one-page guide with clear steps and screenshots, and informally supported teammates.
Result: Stock accuracy improved noticeably within two weeks, and the guide became a regular shift resource.
You can use this format in both your written application and interview responses to clearly show how your past experience proves you’re capable of doing the job.
Preparing for Your Corrective Services NSW Administration Officer Interview
Interviews for NSW government roles often involve a panel and focus on assessing your capabilities through the STAR method. Prepare by considering how your past experiences align with the role’s requirements.
Sample interview questions include:
- Can you tell me about a time when you had to adapt quickly to a change in your work environment?
- Describe a situation where you had to work under pressure to meet a deadline.
- How do you ensure accuracy and attention to detail in your work?
If you’ve got a government interview coming up, get prepared the right way. Book a practice government interview session, and you will get custom questions that are tailored to your exact role. These are the questions you are actually likely to be asked in your interview. Then you get a 1-hour, 1-on-1 session with a government hiring manager. It’ll feel like a real interview and give you direct feedback in real-time on how to boost your answers and your examples.
Get Your Corrective Services NSW Administration Officer Application Ready Now
This post has made it so much easier for you to apply for this job.
Visit the I Work for NSW job ad and start your online application now as it can take time to complete it all.
You need to get started on your cover letter straight away. Download the free template, and when you’ve got a first draft (it doesn’t have to be perfect) send it in for a cover letter review from a government hiring manager. This is the way that people actually get shortlisted. It makes applying so much easier, faster, and will get you in front of the interview panel.
