Introduction
These casual Royal National Park roles combine visitor service with practical campground operations. Welcoming campers is only part of the work: the advertisement also includes fee collection, compliance patrols, minor cleaning and maintenance. Choose this role if you can demonstrate customer service and are comfortable with those operational duties.
View the official job advertisement. Checked 16 October 2026.
Camp Ground Support Officer role snapshot
| Role | Camp Ground Support Officer |
| Organisation | NSW National Parks and Wildlife Service / DCCEEW |
| Location | Royal National Park; employer listing location Audley |
| Employment | Multiple casual roles |
| Salary or grade | $43.28–$47.39 per hour plus casual loading and employer superannuation contribution; Clerk Grade 3/4 |
| Job ID | 603594 |
| Closing date | 20 October 2026 at 11:55pm |
Application requirements
- A current resume highlighting customer service and relevant operational experience.
- A one-page cover letter explaining the skills and experience you would bring to the role.
Make the one-page letter practical: show customer service, payment or booking accuracy, and readiness for compliance and campground duties. Include a concise example of applying a rule respectfully or resolving a visitor enquiry.
Role conditions and eligibility
- Valid visa permitting the work is acceptable for temporary/casual roles, as stated in the ad
Responsibilities in the advertisement
- Collect and reconcile fees and passes
- Undertake compliance patrols and issue passes or infringement notices where appropriate
- Provide visitor information and promote park activities
Essential requirements in the advertisement
- Customer-focused work experience
- Commitment to nature conservation, Aboriginal and historic heritage, and environmental issues
- Capacity for fee-enforcement work and knowledge of the Self Enforcing Infringement Notice Scheme
- Ability to use reservation systems and learn the Digital Reservation System and other corporate systems
- Willingness and capacity for minor cleaning and campground maintenance
Source for the requirements above: the current employer advertisement. Use the linked role description for the full role specification.
Evidence to prepare
Use these suggestions to select strong examples from your own work. Make your actions, judgement and results clear.
| Evidence area | How to demonstrate it |
|---|---|
| Customer-focused service | Describe how you welcomed people, clarified an enquiry and gave accurate, useful information. |
| Fees, reservations and accuracy | Show how you handled payments, balanced records or learned a booking system without losing accuracy. |
| Compliance and calm judgement | Explain a situation where you applied a rule respectfully, managed disagreement and knew when to seek support. |
| Conservation and practical work | Connect your interest in natural, Aboriginal and historic heritage with responsible behaviour and readiness for the advertised cleaning and maintenance work. |
A practical application structure
Our suggested structure keeps your evidence focused and easy for the panel to assess.
| Section | What to include |
|---|---|
| Opening | State the relevant customer-service background and why this combination of visitor and practical work fits you. |
| Service and accuracy example | Use a concise example connecting visitor help, systems or payments, and a clear outcome. |
| Operational fit | Address conservation, fee-enforcement duties, reservations technology and practical work within the remaining space. |
Before you submit
Keep the letter to one page and make your readiness for visitor service, compliance, minor cleaning and maintenance clear. Confirm the casual hours available and submit by 11:55pm on 20 October.
Return to the official vacancy and open the linked role description for the final requirements check.
Help with your application
For help selecting examples and preparing the written documents around your own experience, request application support from Team 3Thirty.