Introduction
The Business Analyst at Revenue NSW supports digital modernisation and improvements to critical tax services. Working with product owners, developers, testers and business specialists, the analyst clarifies requirements and helps solutions move through delivery and acceptance. The role also includes operational enhancements and incident investigation alongside project work.
To prepare how to apply for Business Analyst, focus on the one-page cover-letter limit. Choose your strongest example of translating a business need into requirements that a delivery team could act on. A concise account of the problem, your analysis and the outcome will be more useful than trying to cover every project.
Your evidence should make collaboration visible. Explain how you used workshops, process maps or backlog refinement to resolve uncertainty, and how testing confirmed the requirement was met. Knowledge of Revenue NSW business taxes is desirable, but applicants can demonstrate relevant analysis and delivery skills through other complex environments. Note the 10am closing time.
View the official job ad and keep its application instructions open while you plan.
Business Analyst role snapshot
| Role | Business Analyst |
| Organisation | Revenue NSW, Department of Customer Service |
| Location | Flexible across Parramatta, Lithgow, Maitland, Gosford or Wollongong offices |
| Employment | Temporary full-time to December 2027, with possibility of ongoing employment |
| Salary or remuneration | Clerk Grade 7/8, $116,981 to $129,492 plus superannuation |
| Job ID | 605599 |
| Closing date | 23 October 2026 at 10am |
NSW Government application requirements
Give the hiring team the documents and written responses it requests, within the stated limits. Check the application form before drafting so the final submission follows the required format.
Application requirements for Business Analyst
- Cover letter, maximum one page
- Up-to-date resume
The one-page letter should explain your closest match to the work. Use the resume for additional projects, tools and employment history.
Role conditions and qualifications
- Regular travel to Parramatta may be required for engagement with the team and partners.
Candidate evidence for Business Analyst
Analyse requirements and processes for Revenue NSW digital services, supporting delivery, testing, operational enhancements and continuous improvement. The evidence areas below help you choose examples for that work.
| Requirement or evidence area | How to demonstrate it |
|---|---|
| Requirements analysis | Describe how you elicited, validated and documented functional or non-functional requirements. |
| Agile delivery and prioritisation | Show how you worked with product owners and technical teams to refine a backlog or resolve competing needs. |
| Testing and acceptance | Explain how traceability, test scenarios or defect triage helped deliver the intended business outcome. |
| Communication across disciplines | Describe how you made technical concepts understandable to business colleagues and conveyed business priorities to developers. |
Example application structure for Business Analyst
Make the one-page letter a clear argument for your fit, using one main example and a brief supporting point.
| Application section | What to include |
|---|---|
| Opening | Identify your relevant business-analysis experience and interest in Revenue Digital. |
| Main example | Explain a business need, the analysis you undertook and the delivery result. |
| Supporting evidence | Briefly show your Agile, testing or stakeholder strengths without repeating the resume. |
| Closing | Connect that experience to modernisation and ongoing service improvement. |
Before you submit
Check the letter is no more than one page. Keep your project claims specific and review the office and travel arrangements. Submit before 10am on 23 October 2026; this role closes in the morning.
Return to the official vacancy for the final document and deadline check.
Help with your Business Analyst application
If you want help organising your own evidence and preparing the written documents, request application support from Team 3Thirty. Bring the vacancy and your current CV so the application can address the work you have actually done.