Introduction
The Asset & Facilities Support Officer at the NSW State Emergency Service helps keep facilities, fleet and operational assets ready for use across the South Eastern Zone. Based in Goulburn, this ongoing full-time role suits applicants who can organise maintenance, keep reliable records and resolve service issues with staff, volunteers, contractors and suppliers.
How to apply for Asset & Facilities Support Officer is clearly set out: a one-page cover letter, a resume of up to four pages and two targeted-question responses of up to one page each. The targeted responses carry the detailed evidence, so select examples that let you explain your priorities, coordination and service outcome within the available space.
For this role, asset support is tied directly to operational readiness. Your examples should show how you decided which maintenance or service issue came first, kept information accurate across locations and worked with the people needed to restore a facility, vehicle or service.
Applications close Friday 24 July 2026 at 11:55pm. Read the official job ad before submitting.
Role snapshot
- Organisation: NSW State Emergency Service
- Location: Goulburn, with travel through the South Eastern Zone
- Employment: Ongoing full-time, 35 hours per week
- Grade: Clerk Grade 3/4
- Salary: $89,829 to $95,482 plus 12% superannuation, leave loading and field allowance
- Closing date: Friday 24 July 2026 at 11:55pm
- Official advert: View the Asset & Facilities Support Officer job ad
Application requirements for Asset & Facilities Support Officer
Prepare:
- Cover letter, maximum 1 page
- Resume, maximum 4 pages
- Response to targeted question 1, maximum 1 page
- Response to targeted question 2, maximum 1 page
The targeted questions are:
1. “Describe a time when you coordinated maintenance, servicing or repairs for facilities, fleet or operational assets across one or more locations. How did you prioritise the work and what was the outcome?”
2. “This role requires building effective relationships with members, staff, contractors and service providers. Describe a situation where you worked with others to resolve an asset, facilities or service delivery issue. What was your approach and what was the result?”
Candidate evidence areas for Asset & Facilities Support Officer
Asset and facilities coordination
Use the first targeted response to show how you managed maintenance, servicing or repairs across one or more locations. Explain the competing demands, the information you used to set priorities, how work was allocated or scheduled and the effect on serviceability or operational readiness.
Relationships and service delivery
Use the second response to show how you resolved an issue with members, staff, contractors or service providers. Explain the different expectations involved, how you clarified responsibilities and what you did to keep the work moving toward a practical service outcome.
Operational readiness
Add a short example in your cover letter or resume showing how accurate asset information, timely maintenance or reliable facilities supported emergency operations. Make the connection between the administrative task and the operational consequence clear.
Organisation and records
Demonstrate the systems, registers, records or reporting practices you used to keep information accurate and support follow-up. Include how you monitored outstanding actions, corrected errors or gave others visibility of asset status.
Essential role requirements
You need a current driver licence and the ability to travel regularly throughout the South Eastern Zone.
Example application structure for Asset & Facilities Support Officer
1. One-page cover letter: Explain your fit for emergency-service asset support, name the environments or asset types you have worked with and briefly signpost the evidence in your targeted responses.
2. Targeted question 1: Set out the asset or facilities problem, the locations or competing work involved, your prioritisation method, the action you coordinated and the outcome.
3. Targeted question 2: Explain the service-delivery issue, the people involved, how you handled different expectations and how the issue was resolved.
4. Resume: Keep relevant asset, facilities, fleet, maintenance, contractor and record-keeping achievements easy to find within four pages.
Use the exact targeted question as the heading for each response. A strong one-page answer will spend most of its space on your decisions and actions, then finish with a result that shows improved service, asset availability, safety, records or operational readiness.
Help with your Asset & Facilities Support Officer application
Keep each targeted response focused on the question it answers. Use the exact question as your heading, stay within one page per response and finish with a measurable or observable result. Re-read the official job ad before submitting.
For tailored NSW Government application support, visit Team 3Thirty application support.