Searching for NSW culture and employee experience jobs that truly move the needle? This guide shows exactly how to apply for the Culture and Employee Experience Lead at SDPRIA, the authority delivering a once-in-a-generation digital health transformation.
Lead culture and employee experience initiatives in a major digital health transformation. Ideal for HR and organisational development professionals passionate about positive workplace culture. Join a newly formed team making a real impact across NSW Health.
We break down the role, selection criteria, and what to include in your application, with links to proven resources: the NSW Public Sector Recruitment Guide and our free NSW cover-letter template. If you are targeting NSW culture and employee experience jobs, use this page to structure a credible, compliant submission that stands out.
Table of Contents
Culture and Employee Experience Lead Salary and Job Overview
| Position Title | Culture and Employee Experience Lead |
| Organisation / Agency | eHealth NSW: Single Digital Patient Record Implementation Authority (SDPRIA) |
| Location | Chatswood, Zenith Centre | Sydney |
| Work Type | Full Time Exempt (Up to 2 years) |
| Base Pay | Attractive salary, up to $144,444 per annum + 12% Super and annual leave loading |
| Closing Date | 11:59pm, Sunday 14th September |
About the Culture and Employee Experience Lead Role
The Culture and Employee Experience Lead sits within the People and Culture team at the Single Digital Patient Record Implementation Authority (SDPRIA), part of eHealth NSW. As a key member of a newly formed team, the role shapes how staff experience their work during Australia’s largest digital health transformation. Reporting to the People & Culture Manager and working closely with the Head of Culture & Organisational Development, the Lead designs and delivers organisational development, culture, and employee experience initiatives aligned to the People Strategy.
This outcome-driven role operates across a complex stakeholder landscape, including program leadership, project teams, clinicians, and NSW Health partners. It requires sound judgement to balance strategic goals with practical delivery, ensuring initiatives are scalable, embedded, and support high performance through change.
For candidates targeting NSW culture and employee experience jobs, this is a rare opportunity to influence a high-impact transformation and leave lasting, system-wide value.
Why the Culture and Employee Experience Lead Is a Great Opportunity
This role offers meaningful scale and scope: a Full Time Exempt opportunity (up to two years) within a landmark program that will shape patient outcomes across NSW. You will work from the Chatswood and St Leonards offices, connecting with leaders and teams to deliver high-impact OD and culture initiatives that advance the People Strategy and support program delivery. For professionals exploring NSW culture and employee experience jobs, this is a unique context to apply your craft on a complex, purpose-led mandate.
Benefits include an allocated day off each month, access to salary packaging, and a discounted fitness passport. The Authority may also create a Talent Pool for similar roles over the next 18 months, offering pathways for ongoing or temporary opportunities as the program evolves. The package and flexibility reflect a mature environment where outcomes, wellbeing, and collaboration are genuinely valued.
Application Requirements for the Culture and Employee Experience Lead
Single Digital Patient Record Implementation Authority (SDPRIA) Application Process
Compliance matters. Follow the application requirements precisely to avoid being screened out for technicalities.
- Submit a tailored cover letter (recommended 2 pages) and your most up-to-date resume (up to 5 pages).
- Clearly highlight relevant skills and experience that map to the role context and capabilities.
- Apply via the online application portal before the stated closing date and time.
Tip: Align your language to NSW Health capability expectations and prioritise achievements relevant to large-scale transformation. For additional guidance, see our NSW Public Sector Recruitment Guide and free NSW cover-letter template.
What to Include in Your Culture and Employee Experience Lead Written Application
Focus your cover letter on what the hiring team needs most: credible experience delivering OD, culture, and employee experience initiatives at scale, and the judgement to prioritise effectively. Show how you partner with leaders, translate strategy into practice, and sustain momentum through change.
In your cover letter, make sure you address the following key capabilities:
- The ability to thrive in high-volume environments with rapidly changing and competing deadlines.
- Proven experience leading culture, organisational development, or employee experience initiatives, ideally in a complex or evolving organisation.
- A track record of designing and delivering people strategy actions, frameworks, or approaches.
- Confidence and enthusiasm in facilitation and coaching, with the ability to influence and inspire others.
- Strong stakeholder engagement and relationship-building skills.
- A genuine passion for fostering a positive, high-performing workplace culture.
- Enjoyment in supporting staff and managers to build capability and achieve their goals.
- Tertiary qualifications and/or equivalent experience in Organisational Development, Organisational Psychology, HR, or a related field.
Culture and Employee Experience Lead Application Checklist
| ✅ | Read the full job ad — Open the listing on I Work for NSW and make sure it’s a role you’re genuinely interested in. |
| ✅ | Want to apply? — Just copy the job ad URL and submit it via the Write It For Me form to get started right away. |
| ✅ | Let me do the hard part — I’ll prepare your complete application pack, tailored specifically to the role |
| ✅ | Fill in your story — You’ll receive pre-filled, easy-to-use documents with prompts to help you add your personal experience and examples. |
| ✅ | Get expert review — Send it back for a final polish from someone who’s worked on real government hiring panels. |
| ✅ | Apply with confidence — Submit a professional application that meets all the criteria—and positions you as a standout candidate. |
Candidate Profile For Culture and Employee Experience Lead
Sophie is a Senior Organisational Development Consultant at Sydney Finance Co., with a proven record in employee engagement and culture transformation. She designs people strategy frameworks that are practical, scalable, and aligned to business goals, and regularly facilitates leadership development programs that lift capability across levels.
Sophie excels at coaching leaders through ambiguity, helping teams adopt new ways of working while maintaining performance and psychological safety. She partners closely with HR, internal communications, analytics, and program leads to embed initiatives that stick. Passionate about inclusive, high-performing cultures, she focuses on evidence-based OD, data-led insights, and measurable outcomes. Sophie’s experience and approach are well aligned to NSW culture and employee experience jobs, especially roles driving transformation across complex, multi-stakeholder environments.
Culture and Employee Experience Lead Example Cover Letter
Dear Hiring Manager,
With over a decade of experience in organisational development, culture, and employee experience, I bring a strong track record of delivering impactful, people-focused initiatives in complex, evolving environments. Currently, I serve as Senior Organisational Development Consultant at Sydney Finance Co., where I thrive in high-volume settings with shifting priorities and work across all levels of the organisation to uplift capability, drive engagement, and support strategic change.
Most recently, I played a key role during a major restructure affecting more than 800 employees across three business units. I led engagement efforts by facilitating targeted listening sessions, aligning leaders on key messages, and delivering tailored internal communications to maintain clarity and trust. These responsibilities were managed alongside our enterprise engagement survey and the development of a refreshed OD roadmap. This required me to adapt quickly to changing demands, reprioritise effectively, and maintain strong delivery under pressure—demonstrating my ability to navigate competing deadlines with resilience and focus.
I have proven experience leading culture and organisational development initiatives, including spearheading our company-wide Culture Refresh strategy. I designed and facilitated over 40 listening sessions, synthesised qualitative and quantitative insights, and collaborated closely with the executive team to define new behavioural expectations. As a result, our next engagement survey saw an 18% uplift in scores related to psychological safety, signalling meaningful progress in how staff experience the workplace. I also developed and launched a new internal recognition platform, which has since become a cornerstone of our EVP.
A core strength is my ability to design and deliver people strategy frameworks that are scalable, strategic, and embedded in business outcomes. I recently led the creation of a five-year Leadership Capability Framework, grounded in contemporary OD, learning, and change theory. Developed through extensive consultation, the framework provides a consistent structure for development across our 300+ people leaders and has helped unify leadership expectations across diverse functions.
I bring strong facilitation and coaching skills, developed through delivering more than 80 workshops and leadership sessions over the past three years. My facilitation style creates safe, reflective environments while also challenging participants to shift thinking and behaviours. During one high-stakes team coaching engagement, I helped a cross-functional project team identify barriers to collaboration, leading to revised team norms and improved project delivery. As a certified executive coach, I also support individual leaders through adaptive leadership challenges and transition periods.
Stakeholder engagement is central to my approach. I partner closely with senior executives, HRBPs, communications, analytics, and learning teams to ensure alignment and shared ownership. My consultative, respectful style has consistently been praised by stakeholders for balancing rigour with relational ease and for making complex insights accessible and actionable.
Above all, I am driven by a genuine passion for building positive, high-performing workplace cultures. I believe culture is an enabler of performance, and I am committed to creating environments where people feel valued, supported, and empowered. This commitment underpinned my recent redesign of our onboarding experience with a focus on belonging and inclusion, resulting in a 22% uplift in early engagement scores. I also mentor aspiring OD professionals and recently developed a mentoring program for high-potential leaders to support succession planning and cross-functional exposure.
I hold tertiary qualifications in Psychology and bring the equivalent experience in OD, change, and culture required to make a meaningful impact in this role. I am excited about the opportunity to contribute my expertise to a high-impact team and support the ongoing transformation of culture and capability at scale.
Thank you for considering my application. I look forward to the opportunity to contribute to this important project and to foster an engaged, high-performing workforce that can deliver exceptional outcomes across NSW Health.
Sincerely,
Sophie
How to Use the STAR Method for Culture and Employee Experience Lead Applications
The STAR method is a powerful way to tell your story in a clear, results-focused format. It helps you break down your experience into four key parts: Situation, Task, Action, and Result. For this role, panels are looking for concise examples that show good judgement, enterprise-level delivery, and measurable outcomes.
Here’s a strong example using STAR to demonstrate proven experience leading culture and organisational development initiatives:
“I have proven experience leading culture and organisational development initiatives, including spearheading our company-wide Culture Refresh strategy. I designed and facilitated over 40 listening sessions, synthesised qualitative and quantitative insights, and collaborated closely with the executive team to define new behavioural expectations. As a result, our next engagement survey saw an 18% uplift in scores related to psychological safety, signalling meaningful progress in how staff experience the workplace. I also developed and launched a new internal recognition platform, which has since become a cornerstone of our EVP.”
This example works because it clearly shows what the candidate did, the scale of their contribution, and the impact it had. The action is specific and attributable, and the result is measurable and directly linked to the initiative.
Get Your Culture and Employee Experience Lead Application Ready Now
Influence, respect, and the chance to shape how thousands of people experience their work lives. Whether you’re seeking better leadership opportunities, stronger career progression, or simply a role that aligns with your values, making the move into government could be the change you’ve been working towards.
A strong application doesn’t need to take up your weekend or have you up late every night. With the right support, a tight, evidence-led cover letter and resume can be crafted in days—or even hours. I can help you cut through the noise and deliver exactly what hiring managers are looking for.
Faster turnaround – Hit the deadline with a polished, confident submission.
Tailored messaging – Align your story to the role’s context, capability needs, and strategic impact.
Evidence-led claims – Use metrics and outcomes to stand out from the crowd.
Compliance-first format – Meet NSW government standards from the start.
I know what public sector assessors respond to—and I’ll help you present your experience with clarity, strategy, and purpose. If you’re ready for the kind of job that earns influence, brings respect, and opens new doors, the right application is your next step.
Ready to stand out? Click Write It For Me and get expert support today.
