Are you ready to make a tangible impact in NSW? The Energy Emergency Management Officer role offers a unique opportunity to safeguard energy reliability and community safety during emergencies. With two brand new permanent full-time positions available, this is your chance to join a dynamic team dedicated to climate change and energy action.
As an Energy Emergency Management Officer, you’ll be at the forefront of emergency coordination across critical utility sectors, ensuring NSW’s energy resilience. This role offers flexible working arrangements in Parramatta, a competitive salary, and the chance to work with industry leaders. Learn more about the NSW Government recruitment process and download our free cover letter template to get started naturally.
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Energy Emergency Management Officer Salary and Overview
| Position Title | Energy Emergency Management Officer |
| Organisation / Entity | Department of Climate Change, Energy, the Environment and Water (DCCEEW) |
| Location | Sydney Region / Sydney – West |
| Work Type | Full-Time |
| Base Pay | $113,574 – $125,720 plus superannuation |
| Closing Date | 19/08/2025 |
About the Energy Emergency Management Officer at Energy, Climate Change & Sustainability
The Energy Emergency Management Officer plays a pivotal role in maintaining NSW’s energy reliability and community safety during emergencies. As part of the Energy Infrastructure team, you will engage in all-hazards emergency coordination across electricity, gas, liquid fuels, water, and wastewater. Your responsibilities include participating in a 24/7 on-call roster, deploying emergency response measures, and collaborating with emergency services and industry partners to implement plans and safeguard essential services.
In this role, you will support the operational readiness and emergency response capabilities of the Energy & Utility Services Functional Area (EUSFA). This involves planning and preparedness activities, coordinating incident response across critical utility sectors, and deploying to emergency operations centres as a Liaison Officer. Your work will strengthen NSW’s all-hazards energy emergency preparedness through training and exercise programs.
The ideal candidate is proactive and resilient, with experience across the emergency management lifecycle, particularly in preparedness, response, and recovery. Familiarity with AIIMS and NSW emergency management arrangements is advantageous. You should have strong skills in planning, risk identification, and stakeholder engagement, along with a robust understanding of multi-agency coordination and operational procedures.
Why Energy Emergency Management Officer Is a Great Opportunity
The Energy Emergency Management Officer role offers a rare opportunity to shape how NSW responds to energy emergencies. With two permanent, full-time positions available, this is your chance to step into a newly created role where you can hit the ground running.
Why apply?
- 🚨 Newly created roles – No incumbents means a level playing field.
- 🧑💻 Flexible work arrangements – Enjoy hybrid working with a Parramatta base.
- 💼 Open to all backgrounds – Whether you’ve worked in government or not, this is a strong entry point to build public sector expertise.
- ⚡ High-impact work – Contribute to energy reliability and community safety across NSW.
- 💰 Attractive salary – Competitive pay and generous conditions.
Perfect for professionals looking to apply their skills in risk, emergency planning, operations, or energy—and be part of something that matters.
Application Requirements for Energy Emergency Management Officer
Application Requirements
To give yourself the best chance of being shortlisted, make sure your application is complete and follows the instructions exactly. Missing or incorrectly formatted documents can lead to instant disqualification.
✅ Resume – Must be up-to-date and clearly show your most relevant experience.
✅ Cover Letter – Ideally two pages, directly addressing the selection criteria using STAR examples.
Need help getting started? Use this free NSW Government cover letter template to structure your application the right way.
Candidate Requirements for Energy Emergency Management Officer
To apply for the Energy Emergency Management Officer role, your cover letter should introduce who you are and clearly explain how your experience aligns with the role. Make sure to:
- Address each of the essential role requirements listed below
- Use clear, specific examples (ideally STAR examples) to demonstrate your experience
- Keep your cover letter to a maximum of two pages
You must confirm that you have:
- A tertiary qualification in energy and/or emergency management, or equivalent experience
- The ability to join a 24/7 on-call roster, including potential short-notice deployments
- A full driver’s licence
These can be acknowledged briefly. Your main focus should be on demonstrating your capability in the following areas:
Strong examples are needed for:
- Being proactive and resilient, especially in fast-changing situations
- Experience across the emergency management lifecycle
- Familiarity with AIIMS and NSW emergency management arrangements
- Working effectively in high-pressure environments and coordinating across agencies
- Planning, risk identification, and stakeholder engagement
- Understanding of multi-agency coordination and operational procedures
Bonus if you can demonstrate:
Insights into how disruptions in energy, water, or fuel sectors impact critical services and community safety
Energy Emergency Management Officer Application Checklist
| ✅ | Read the full job ad — Open the listing on I Work for NSW and make sure it’s a role you’re genuinely interested in. |
| ✅ | Want to apply? — Just copy the job ad URL and submit it via the Write It For Me form to get started right away. |
| ✅ | Let me do the hard part — I’ll prepare your complete application pack, tailored specifically to the role |
| ✅ | Fill in your story — You’ll receive pre-filled, easy-to-use documents with prompts to help you add your personal experience and examples. |
| ✅ | Get expert review — Send it back for a final polish from someone who’s worked on real government hiring panels. |
| ✅ | Apply with confidence — Submit a professional application that meets all the criteria—and positions you as a standout candidate. |
Candidate Profile — Energy Emergency Management Officer
Mark is an experienced emergency management specialist with a strong background in the private energy sector, where he has spent over seven years leading risk assessments, business continuity planning, and incident response for critical infrastructure. With a degree in environmental science and AIIMS training, he has played a key role in managing large-scale disruptions across electricity and fuel networks.
Mark has operated in high-pressure, 24/7 on-call environments and is known for his calm decision-making, stakeholder coordination, and ability to lead cross-functional teams during emergencies. While he has no government experience, he brings a deep understanding of how energy sector disruptions affect essential services and community safety.
Energy Emergency Management Officer Example Cover Letter
Dear Hiring Manager,
I am writing to express my strong interest in the Energy Emergency Management Officer role.
With over seven years of experience in the private energy sector and a background in environmental science, I bring a practical, high-pressure-tested understanding of emergency management operations—particularly in the context of critical infrastructure disruptions. I am excited by the opportunity to apply my skills in a public sector setting where I can directly contribute to the resilience and safety of NSW communities.
I hold a Bachelor of Environmental Science and have completed AIIMS training to support effective incident response. I currently participate in a 24/7 on-call roster with a leading energy provider and hold a full driver’s licence. My role has required availability for rapid deployment to field sites during major disruptions—including during extreme weather events and network outages—ensuring I am well prepared for the operational demands of this position.
Throughout my career, I’ve consistently demonstrated a proactive and resilient approach in high-pressure situations. During a major storm event in 2022, a regional network experienced extensive transmission line damage, leading to widespread outages. As the lead coordinator, I oversaw our incident response team to rapidly assess the damage, prioritise affected assets, and deploy repair crews. I ensured real-time updates were provided to executive stakeholders and field teams, maintaining operational clarity during a highly fluid event. By remaining calm and decisive under pressure, I helped restore critical services safely and efficiently, earning positive feedback from both leadership and frontline staff.
I have built end-to-end experience across the emergency management lifecycle, with a strong focus on both planning and review. In my current role, I co-led the development of a comprehensive business continuity plan for our energy operations division. This included conducting risk assessments, testing scenarios, and facilitating after-action reviews to refine protocols. Following a fuel supply disruption in 2023, I was part of a cross-functional panel tasked with identifying root causes and coordination gaps. Our findings led to revised communication workflows and strengthened stakeholder protocols, improving our preparedness for future events.
My knowledge of AIIMS is both practical and grounded in real-world response scenarios. I’ve supported Incident Controllers during multiple Level 2 and Level 3 events, where I maintained situational awareness, managed resource tasking, and prepared briefings. These responsibilities have deepened my understanding of structured response frameworks and helped me build confidence in working across command structures. Although I haven’t held a government role, I’ve actively participated in emergency planning exercises alongside agencies like the SES, Transport for NSW, and local councils, giving me a clear understanding of NSW emergency management arrangements and inter-agency operations.
Effective collaboration and stakeholder engagement have been central to my work. I’ve represented my organisation during joint readiness exercises involving utility providers, emergency services, and key government stakeholders. My role has been to clearly communicate operational capabilities and contribute to collective scenario planning. I am skilled at translating technical risk assessments into actionable steps—ensuring all parties, regardless of their background, are aligned on priorities and next steps.
Finally, I bring a strategic understanding of how sector-wide disruptions affect broader community outcomes. I currently lead risk modelling for cascading impacts across electricity, fuel, and water systems—such as how extended outages affect water treatment plants or telecommunications infrastructure. These insights have helped inform our organisation’s response strategies and have contributed to sector-wide discussions on resilience and emergency coordination.
I am eager to bring my private sector experience and operational mindset into a government context where I can contribute meaningfully to the state’s energy emergency readiness. I am confident that my skills, attitude, and experience align well with the requirements of this role.
Thank you for considering my application. I welcome the opportunity to discuss how I can contribute to the important work of your team.
Yours sincerely,
Mark
How to Use the STAR Method for Energy Emergency Management Officer Applications
The STAR method is a structured way to present your experience in government applications and interviews. It stands for:
- S – Situation: What was the context or challenge?
- T – Task: What was your role or responsibility?
- A – Action: What steps did you take?
- R – Result: What was the outcome or impact?
Using STAR helps ensure your examples are clear, relevant, and outcome-focused—something that assessors in public sector recruitment highly value. It also stops you from rambling or underselling your contribution.
Example: Emergency Response Coordination
Here’s how one example from Mark’s cover letter applies the STAR method implicitly:
“During a major storm event in 2022, a regional network experienced significant transmission line damage, leading to widespread outages. I led the incident coordination team, identifying priority assets, deploying repair crews, and ensuring timely communication with both executives and field staff. Faced with rapidly changing conditions, I maintained operational clarity and escalated critical risks promptly. Our team successfully restored critical services within 48 hours, with the full network operational within five days and positive feedback received from stakeholders.”
Let’s break that down:
- Situation: Major storm event causing widespread damage and outages
- Task: Lead incident response and coordinate restoration
- Action: Prioritised assets, deployed crews, managed stakeholder communication
- Result: Critical services restored quickly; strong stakeholder feedback
By following this structure in your own cover letter or interview, you’ll demonstrate exactly how your experience matches the role—and make it easier for assessors to shortlist you.
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