Introduction
This checklist is for the Director Operations – Regional North vacancy with Department of Customer Service. It turns the published application instructions into a practical preparation sequence.
The role rewards evidence that is specific, recent and connected to the work. Choose examples that show what you did, the constraints you managed and the result.
Check every detail against the official vacancy before submitting, especially the document limits, eligibility conditions and closing time.
Director Operations – Regional North role snapshot
| Organisation | Department of Customer Service |
| Location | Regional North NSW, with multiple office locations |
| Employment | Ongoing full-time, Public Service Senior Executive Band 1 |
| Salary or remuneration | Total Remuneration Package starting from $255,301 including superannuation |
| Job ID | 605946 |
| Closing date | 3 November 2026 at 11:59pm |
Application requirements for Director Operations – Regional North
- A current resume
- A short cover letter included as the first page of the resume
Role conditions and qualifications
- Regular travel across Regional North offices and operational worksites, plus routine attendance at Haymarket and Parramatta
Candidate evidence for Director Operations – Regional North
Select examples that make your level of responsibility and results easy to verify.
| Regional operations | Show how you led dispersed operational teams across several locations. |
| Regulatory delivery | Describe risk-based compliance, inspection, audit or enforcement work. |
| Change leadership | Give evidence of leading teams through competing priorities and change. |
| Advice and partnerships | Demonstrate authoritative advice and relationships with industry, communities and agencies. |
Example application structure for Director Operations – Regional North
| Opening | State the role, your relevant background and the strongest fit. |
| Evidence | Use concise context, action and result examples for the main requirements. |
| Requirements | Confirm licences, qualifications, availability and location conditions accurately. |
| Close | Reinforce the contribution you can make and complete every requested attachment. |
Before you submit
Check filenames, page or word limits, referee details, qualification evidence and the online form. Submit before the verified deadline and keep a copy of the final documents.
Return to the official vacancy for the final check.
Help with your Director Operations – Regional North application
If you want help organising your evidence and preparing the written documents, request application support from Team 3Thirty.