Introduction
The Business Performance Analyst at the Personal Injury Commission turns case-management and operational data into information that helps people improve services. The role produces reporting and dashboards, investigates trends and data-quality issues, and explains technical findings in plain language. Hands-on Tableau experience and confidence working with large datasets are central to the opportunity.
To understand how to apply for Business Performance Analyst, plan the two-page cover letter around the targeted question. It asks for a time your analysis identified a performance issue, how you drew attention to it and what happened. The resume can provide broader experience, while the letter shows the reasoning and influence behind one useful analytical result.
Choose an example with a clear decision or service implication. Explain the reliability checks you made, how you identified the pattern and why it mattered. Then describe how you communicated the finding to the people who could act, including the response or improvement you can substantiate. Keep the connection between analysis and action clear.
View the official job ad and keep its application instructions open while you plan.
Business Performance Analyst role snapshot
| Role | Business Performance Analyst |
| Organisation | Personal Injury Commission, Department of Customer Service |
| Location | Darlinghurst, Sydney; office attendance at least three days per week |
| Employment | Ongoing full-time |
| Salary or remuneration | Clerk Grade 7/8, $116,981 to $129,492 plus superannuation |
| Job ID | 605525 |
| Closing date | 26 October 2026 at 11:59pm |
NSW Government application requirements
Give the hiring team the documents and written responses it requests, within the stated limits. Check the application form before drafting so the final submission follows the required format.
Application requirements for Business Performance Analyst
- Resume, maximum five pages
- Cover letter, maximum two pages, including the targeted-question response
The response belongs inside the two-page cover letter. No separate word limit is stated, so leave room for your introduction and explanation of your fit within the same total.
Role conditions and qualifications
- The role requires attendance at the Darlinghurst office at least three days per week.
Application question 1
Describe a time where you used your data analysis skills to identify a performance issue. What did you do? How were you able to draw attention to the issue? What was the outcome?
Response limit: Within the cover letter’s maximum two pages; no separate word limit stated
Explain the performance context and the analysis you carried out, including data-quality checks. Describe how you presented the finding and secured attention, then give the outcome and your own contribution.
Candidate evidence for Business Performance Analyst
Use Tableau, case-management data and performance reporting to identify service issues and support evidence-based improvement at the Personal Injury Commission. The evidence areas below help you choose examples for that work.
| Requirement or evidence area | How to demonstrate it |
|---|---|
| Performance analysis | Show how you analysed a large dataset and distinguished a meaningful performance issue from normal variation. |
| Tableau and dashboards | Explain the data sources, measures and dashboard decisions that helped users understand performance. |
| Data quality | Describe the checks you made and how you corrected or communicated limitations in the data. |
| Influencing through evidence | Show how you explained the finding in plain language, engaged the relevant people and followed through on the outcome. |
Example application structure for Business Performance Analyst
Keep the targeted answer inside the two-page cover letter and use it as the main evidence for your fit.
| Application section | What to include |
|---|---|
| Opening | Summarise relevant performance-analysis, case-management data and Tableau experience. |
| Targeted response | Use the exact question below to explain the issue, analysis, communication and result. |
| Supporting fit | Briefly connect your data-quality and stakeholder approach to the Commission’s work. |
| Closing | Confirm your interest and understanding of the Darlinghurst attendance requirement. |
Before you submit
Check the cover letter, including the complete targeted response, is no more than two pages and the resume no more than five. Answer every part of the question and verify any claimed result. Applications close 26 October 2026 at 11:59pm.
Return to the official vacancy for the final document and deadline check.
Help with your Business Performance Analyst application
If you want help organising your own evidence and preparing the written documents, request application support from Team 3Thirty. Bring the vacancy and your current CV so the application can address the work you have actually done.