Introduction
The Coffs Harbour Youth Justice Community Office needs an Administration Assistant who can keep a busy service organised. Reception, referrals, records and financial administration all form part of the role, alongside practical support for colleagues working with young people.
The instructions on how to apply for Administration Assistant require a resume of up to five pages and a three-page maximum cover letter answering two questions. One asks about technology and administrative efficiency; the other asks about solving a problem and what you would do differently.
Choose two distinct examples. The technology response should explain the system, your use of it and the improvement or accuracy achieved. The problem-solving response needs a clear account of your actions, the result and a considered reflection.
View the official job ad and keep its application instructions open while you plan.
Administration Assistant – Coffs Harbour Youth Justice Community Office role snapshot
| Role | Administration Assistant – Coffs Harbour Youth Justice Community Office |
| Organisation | Department of Communities and Justice, Youth Justice |
| Location | Coffs Harbour |
| Employment | Ongoing full time; Clerk Grade 1/2 |
| Salary or remuneration | $78,000–$84,799 plus superannuation and annual leave loading |
| Job ID | 605233 |
| Closing date | 1 November 2026, 11:59 pm AEST as advertised |
NSW Government application requirements
Give the hiring team the documents and written responses it requests, within the stated limits. Check the application form before drafting so the final submission follows the required format.
Application requirements for Administration Assistant – Coffs Harbour Youth Justice Community Office
- Resume, maximum 5 pages
- Cover letter, maximum 3 pages, addressing both application questions
All applicants are welcome in this targeted recruitment, with preference given to Aboriginal and Torres Strait Islander applicants. Address both questions within the three-page cover letter; separate per-question word limits are not specified.
Role conditions and qualifications
- Targeted recruitment with preference for Aboriginal and Torres Strait Islander applicants; applications are open to everyone
- Working with Children Check required for work involving client access
- Reference and other applicable pre-employment checks
Application question 1
This role involves using various computer systems and databases. Can you provide an example of how you’ve used technology to manage data or improve administrative efficiency?
Response limit: Within the maximum 3-page cover letter; no separate word limit specified
Name the system and explain your task, accuracy checks and the practical difference your work made.
Application question 2
Please describe a time when you have had to problem solve an issue. What did you do and what was the outcome? What would you do differently next time?
Response limit: Within the maximum 3-page cover letter; no separate word limit specified
Give enough context to explain the problem, then focus on your actions and result. Answer the reflection part directly.
Candidate evidence for Administration Assistant – Coffs Harbour Youth Justice Community Office
Reception and information referrals are part of daily work at the Coffs Harbour Youth Justice Community Office. This assistant also maintains records, supports meetings and handles financial and workforce transactions such as invoices and timesheets. The targeted recruitment welcomes all applicants, with preference for suitable Aboriginal and Torres Strait Islander candidates. The evidence areas below help you choose examples for that work.
| Requirement or evidence area | How to demonstrate it |
|---|---|
| Using administrative technology | Describe the database or system, the information you managed and the checks or changes that improved accuracy or efficiency. |
| Solving an operational problem | Explain what needed resolving, how you assessed options and what happened after your action. |
| Respectful customer and team support | Show how you provided clear information, protected confidentiality and directed requests to the right person. |
Example application structure for Administration Assistant – Coffs Harbour Youth Justice Community Office
Answer both targeted questions within the cover letter. The letter has a maximum of three pages and the resume a maximum of five pages. The outline below leaves room for technology, problem solving and your reflection on the outcome.
| Application section | What to include |
|---|---|
| Brief introduction | State your interest and the administration or service experience relevant to Youth Justice. |
| Technology question | Explain your use of a system or database and the effect on data quality or administrative efficiency. |
| Problem-solving question | Describe the issue, your action, the outcome and what you would change next time. |
Before you submit
Check that both questions are answered within three pages and the resume is within five. Confirm the closing time in the application form because the advertised timezone is AEST, and leave time for submission.
Return to the official vacancy for the final document and deadline check.
Help with your Administration Assistant – Coffs Harbour Youth Justice Community Office application
If you want help organising your own evidence and preparing the written documents, request application support from Team 3Thirty. Bring the vacancy and your current CV so the application can address the work you have actually done.