Introduction
This guide walks through the application task for the General Administrative Support Officer role with NSW Police Force in Burwood. Grade 1/2 administration and reception pathway; transferable office/service skills, police check and security clearance. Suitable early-career route, not qualification-free guaranteed entry.
Use the checklist to confirm the written task, choose role-relevant evidence and check the application portal before the advertised closing date of 25 October 2026.
General Administrative Support Officer role snapshot
| Role | General Administrative Support Officer |
| Organisation | NSW Police Force |
| Location | Burwood |
| Employment | Ongoing full-time |
| Remuneration | Clerk Grade 1/2; $78,000 to $84,799 per year |
| Job ID | 604610 |
| Closing date | 25 October 2026 |
Application requirements for General Administrative Support Officer
- Cover letter, maximum two pages.
- Up-to-date resume.
- Responses to both target questions, maximum 300 words each, in the online text boxes or attached as a separate document.
Apply electronically through iWorkForNSW. Do not attach unrequested qualification certificates or other documents; these can be brought to interview.
Target questions
Question 1: How effectively do you provide quality customer service while identifying and resolving issues to support stakeholders and operational outcomes?
Question 2: Describe a situation where you were required to manage several administrative responsibilities at once. How did you determine priorities and ensure work was completed accurately and on time?
Keep each response within 300 words. Explain your own actions, decisions and the outcome, using different examples where helpful.
Role conditions and suitability
Before commencement, the successful applicant must undergo a National Police criminal-history check and obtain and maintain the security clearance determined by NSW Police Force.
Candidate requirements and evidence for General Administrative Support Officer
| Customer service and issue resolution | Explain how you understood a customer’s or colleague’s need, investigated a problem and provided a helpful outcome. |
| Competing priorities | Describe several administrative tasks, how you prioritised them and the checks that kept the work accurate. |
| Reliable office support | Show careful records, clear communication and dependable follow-through in a busy team. |
Example application structure for General Administrative Support Officer
Address each required document or response directly. Open with your fit for the General Administrative Support Officer role, use specific examples against the advertised duties and candidate requirements, then finish by checking every portal field and attachment.
Before you submit
- Match the exact document and response limits shown in the portal
- Use examples that make your individual contribution and result clear
- Check role conditions, closing time and attachments before final submission
Return to the official vacancy for the final instructions and deadline.
Help with your General Administrative Support Officer application
Team 3Thirty can help you turn your experience into a role-specific NSW Government application.