Introduction
This guide walks through the application task for the Project Officer, Governance role with the Department of Customer Service’s Closing the Gap Priority Reform 4 program. The role coordinates Shared Decision-Making Forums and supports their governance, planning and implementation work. It is a temporary Clerk Grade 7/8 opportunity until June 2028.
This is practical project coordination work involving agendas, papers, action registers, schedules, risk logs and procurement support. The team works with Aboriginal partners and government stakeholders to improve shared access to government-held data and support Aboriginal Data Sovereignty and Governance reform. Your application should show respectful engagement and accurate follow-through across several workstreams.
Plan how to apply for Project Officer, Governance around a four-page resume, a two-page letter and the two advertised targeted questions. The advert’s wording gives a 600-word response limit without clearly saying whether it applies separately to each answer. Check that point in the application form and avoid assuming a larger allowance.
View the official job ad while you plan the application.
Project Officer, Governance role snapshot
| Role | Project Officer, Governance |
| Organisation | Department of Customer Service |
| Location | NSW; confirm the office location in the role description and application form |
| Employment | Temporary until 30 June 2028; hybrid with two days a week on site |
| Remuneration | Clerk Grade 7/8, $116,981 to $129,492 plus super |
| Job ID | 603743 |
| Closing date | 21 October 2026 at 11:59pm |
NSW Government application requirements
Follow the requested document and response format. Check the recruitment form before you draft so you can allocate your evidence within the stated limits.
Application requirements for Project Officer, Governance
- Resume, maximum four pages
- Cover letter, maximum two pages, explaining motivation and relevant skills
- Responses to two targeted questions; the advert states a maximum 600-word response, so confirm how that limit is applied in the form
Use the exact prompts and word-limit instructions shown in the application form. The advert refers to an Implementation Officer in one application paragraph; the advertised title is Project Officer, Governance.
Role conditions and qualifications
- Hybrid arrangements include two days a week on site
Application question 1
Describe your favorite project or piece of work that you have been involved in. What was your role, why was it meaningful to you, what went well, and what did you learn from the experience?
Application question 2
Describe a situation where you had competing priorities. What was your approach to managing the situation and what would you do differently next time?
NSW Government candidate requirements
Coordinate Shared Decision-Making Forums, action registers and project schedules for Closing the Gap Priority Reform 4, working with Aboriginal partners and government stakeholders. Use the evidence areas below to select relevant examples from your own work.
Candidate requirements for Project Officer, Governance at Department of Customer Service
| Requirement or evidence area | How to demonstrate it |
|---|---|
| Project coordination and records | Show how you kept actions, plans and documents accurate and moved work through agreed deadlines. |
| Respectful stakeholder engagement | Explain your experience working with Aboriginal communities or organisations and maintaining useful relationships. |
| Competing priorities | Describe how you assessed urgency, organised tasks and communicated changes. |
| Governance and written communication | Use an example of clear papers, briefing material or minutes that supported a decision and subsequent action. |
Example application structure for Project Officer, Governance
The application requires a resume, cover letter and two targeted responses. The caps are four resume pages and two letter pages, with the form to clarify the advertised 600-word response limit. Use the outline below to allocate evidence across the letter and questions.
| Application section | What to include |
|---|---|
| Letter opening | Explain your motivation for the Closing the Gap governance work and the experience you bring. |
| Letter evidence | Connect stakeholder engagement, records and project coordination to the forum responsibilities. |
| First targeted response | Use the exact project prompt to explain your own role, why the work mattered, the result and learning. |
| Second targeted response | Show your method for competing priorities and a specific improvement you would make next time. |
Before you submit
Confirm the office location and word-limit treatment in the form, retain the advertised title on your documents, and check the four-page resume and two-page letter caps before 11:59pm on 21 October.
Return to the official vacancy for the final document and deadline check.
Help with your Project Officer, Governance application
If you would like help organising your evidence and preparing the written documents, request application support from Team 3Thirty.