Introduction
This guide walks through the application task for the People and Culture Advisor role with Department of Customer Service / SafeWork NSW in Parramatta, Sydney or Gosford (hybrid). Provide practical people and culture advice to leaders and employees across employee relations, case management, policy interpretation, conflict resolution and HR administration.
Use this checklist while planning your application. View the official job ad as you work so your documents stay aligned with the current instructions.
NSW Government applications are assessed against both the submission instructions and the role requirements. Submit the requested documents in the correct format and support your claims with specific evidence.
People and Culture Advisor role snapshot
| Role | People and Culture Advisor |
|---|---|
| Organisation | Department of Customer Service / SafeWork NSW |
| Location | Parramatta, Sydney or Gosford (hybrid) |
| Employment | Ongoing full-time |
| Salary or grade | $116,981 to $129,492 plus super |
| Job ID | 603565 |
| Closing date | Applications close 9:59 am, Tuesday 20 October 2026 |
| Official vacancy | View the official job ad |
NSW Government application requirements
Application requirements are used to screen submissions for compliance. Follow every document, page and word limit shown below and recheck the application form before submitting.
Application requirements for People and Culture Advisor
- Cover letter, maximum two pages
- Resume, maximum five pages
- Both documents should outline capabilities and experience relevant to the role
Candidate evidence for People and Culture Advisor
Choose evidence that matches the practical work and level of responsibility. Make your own decisions, actions and results easy for the panel to assess.
| Evidence area | How to demonstrate it |
|---|---|
| HR and employee-relations advice | Use an example where you interpreted legislation, an award or policy and gave clear, defensible advice. |
| Case management and conflict resolution | Describe the issue, your assessment, the stakeholders involved and how you moved the matter toward a fair outcome. |
| High-volume service delivery | Show how you managed competing priorities accurately while protecting confidentiality and maintaining customer focus. |
| Leader coaching and influence | Explain how you helped a leader understand their options and take an appropriate workforce action. |
Example application structure for People and Culture Advisor
- Opening: establish your relevant setting, level of responsibility and reason for applying.
- Primary evidence: use your strongest example, including the problem, your decisions and the result.
- Supporting evidence: add a different example that shows how you worked with others or managed risk.
- Closing: connect your evidence to the organisation and confirm any eligibility or work-arrangement points.
Application-form check
Open the application form before drafting and add any screening questions or upload instructions to your plan.
Before you submit
Check that every requested document and response is present, within its limit and easy to match to the role. Verify names, dates and figures, then return to the official vacancy for the final portal check.
Help with your People and Culture Advisor application
If you want support shaping your genuine evidence and document structure, request application help from Team 3Thirty.