Introduction
The Medical Records and Ward Clerk – Level 2 – The Sutherland Hospital – at South Eastern Sydney Local Health District supports the Clinical Information Service in Caringbah. The work covers record retrieval for clinics, emergency and wards, along with returns and assembly. Training covers the service’s tasks, and the role also provides occasional ward-clerk relief.
The temporary appointment runs until March 2028, with full-time or part-time options. A good application can explain how you handled information accurately while meeting deadlines for other people’s work. Show the steps you used to check a record and communicate an issue before it caused a delay.
Prepare evidence for each of the eight selection criteria, including accurate record handling and work in a clinical setting. Check the form for the required response format and include supporting documents for relevant qualifications or experience. The closing date is 18 October.
View the official job ad before preparing your documents.
In this guide
Role snapshot
| Detail | Role information |
|---|---|
| Role title | Medical Records and Ward Clerk – Level 2 – The Sutherland Hospital – |
| Organisation | South Eastern Sydney Local Health District |
| Location | The Sutherland Hospital, Caringbah |
| Job reference | REQ692317 |
| Work type | Temporary full-time or part-time until March 2028 |
| Salary or remuneration | Administration Officer Level 2, $34.94 to $36.10 per hour plus superannuation |
| Closing date | Sunday 18 October 2026 (time not specified) |
| Official job ad | View the official job ad |
Application requirements
- Supporting documents for relevant qualifications or experience, where applicable
Prepare evidence against the eight selection criteria and check the application form for its required documents and response format. Include supporting documents for relevant qualifications or experience. No resume, cover letter or criterion-response word limit is confirmed in the captured instructions.
Eligibility and work conditions
- Appointment of a temporary visa holder depends on labour market testing establishing that a suitable Australian citizen or permanent resident is unavailable
Candidate evidence
Use the areas below to choose examples from your experience. They offer practical application guidance; read the role description for the employer’s full requirements and any official focus capabilities.
| Requirement or evidence area | How to demonstrate it |
|---|---|
| Computer literacy and keyboard skills | Identify the systems you used and the information you entered or retrieved. Describe the checks that kept the work accurate. |
| Working in a team | Show how you coordinated a records or administrative task with colleagues. Explain your responsibility and the handover that supported timely completion. |
| Prioritising work and meeting deadlines | Use an example involving several requests with different deadlines. Show how you decided the order and communicated any delay. |
| Attention to detail and accuracy | Explain a specific checking process and an error it prevented or corrected. Keep the example tied to reliable information for others. |
| Initiative and working unsupervised | Describe a task you started and completed within procedures. Explain when you sought clarification or escalated a problem. |
| Verbal and written communication | Show how you clarified a request and recorded or relayed the answer so another person could act on it. |
| Customer service | Explain how you assisted a service user while staying accurate and professional. |
| Flexibility and reliability | Describe adapting to a changed task or covering a colleague’s work while meeting the agreed requirements. |
Application structure
Prepare evidence for all eight selection criteria before completing the application. The available instructions do not specify a response length or cover letter limit. The table gives you a focused plan that can be adapted to the document and fields requested in the form.
| Criterion or preparation area | What to include |
|---|---|
| Computer work | Name the system and explain your accuracy checks. |
| Teamwork | Describe coordinating a task and a useful handover. |
| Priorities | Explain the deadlines you assessed and the sequence of work. |
| Accuracy | Show how you detected or prevented a records error. |
| Initiative | Describe completing a task within procedures and escalating appropriately. |
| Communication | Give a spoken or written example that helped others act accurately. |
| Customer service | Explain the assistance you provided and its outcome. |
| Reliability | Show how you adapted while keeping an agreed commitment. |
What the panel will want to see in your examples
- Records work that another person could use confidently.
- Clear priorities when retrieval or administrative requests competed.
- A practical accuracy check explained in your own actions.
- Evidence of dependable cover and handover across a team.
Before you submit
Check the employer’s title and application fields, then include relevant supporting documents requested for qualifications or experience. Confirm the full-time or part-time arrangement and the temporary appointment through March 2028. Review any applicable visa conditions and submit by 18 October.
Read the official job ad and application instructions again before uploading your documents.
Help with your application
Team 3Thirty can help choose examples that show the accuracy, turnaround and communication needed in clinical information work.
The NSW cover letter template can help if the application includes a cover letter. You can also ask for help preparing your application once you have checked the role and chosen your examples.