Introduction
This guide walks through the application task for the People Service & Support Advisor role with Legal Aid Commission, Office of the in Sydney, with flexible ways of working supported. This frontline People and Culture role advises employees and managers on policies, employment conditions, payroll-related matters and employee lifecycle processes while triaging work to the right specialist team.
Use this checklist when planning how to apply for People Service & Support Advisor. View the official job ad while you prepare so your documents stay aligned with the current instructions.
NSW Government applications are assessed against both the submission instructions and the role requirements. Submit the requested documents in the correct format and support your claims with specific evidence.
People Service & Support Advisor role snapshot
| Role | People Service & Support Advisor |
|---|---|
| Organisation | Legal Aid Commission, Office of the |
| Location | Sydney, with flexible ways of working supported |
| Employment | Two ongoing and one temporary full-time roles |
| Salary or grade | Minimum $116,981, negotiable on experience, plus superannuation (Clerk Grade 7/8) |
| Job ID | 602249 |
| Closing date | Sunday 11 October 2026 at 11:59 pm |
| Official vacancy | View the official job ad |
NSW Government application requirements
Application requirements are used to screen submissions for compliance. Follow every document, page and word limit shown below and recheck the application form before submitting.
Application requirements for People Service & Support Advisor
- Cover letter, maximum 2 pages, outlining your experience in sound HR advice and workforce movement and how your skills align with the role
Essential role requirements
- Relevant experience in recruitment, human resources or workforce services
- Australian or New Zealand citizenship or Australian permanent residency for ongoing roles, or a valid Australian work visa for temporary roles
- Relevant pre-employment checks, including Criminal Record Check and Conduct Service Check
- Willingness to travel to regional and metropolitan offices as required
Candidate evidence for People Service & Support Advisor
Choose evidence that matches the practical work and level of responsibility. Make your own decisions, actions and results easy for the panel to assess.
| Evidence area | How to demonstrate it |
|---|---|
| Practical frontline HR advice | Use an example where you interpreted a policy, employment condition or procedure and gave a manager or employee a clear, workable answer. |
| Employee lifecycle and workforce movement | Show your experience coordinating an establishment change, recruitment or onboarding activity, or another workforce transaction accurately. |
| Triage and escalation judgement | Describe how you resolved a routine people matter, recognised the boundary of your authority and escalated the complex element to the right specialist. |
| HR systems and service quality | Explain how you used an HR or case-management system to maintain accurate records, manage workflow and improve the customer experience. |
Example application structure for People Service & Support Advisor
- Opening: establish your relevant setting, level of responsibility and reason for applying.
- Primary evidence: use your strongest example, including the problem, your decisions and the result.
- Supporting evidence: add a different example that shows how you worked with others or managed risk.
- Closing: connect your evidence to the organisation and confirm any eligibility or work-arrangement points.
Application-form check
Open the application form before drafting and add any screening questions or upload instructions to your plan.
Before you submit
Check that every requested document and response is present, within its limit and easy to match to the role. Verify names, dates and figures, then return to the official vacancy for the final portal check.
Help with your People Service & Support Advisor application
If you want support shaping your genuine evidence and document structure, request application help from Team 3Thirty.