The General Administrative Support Officer at NSW Police Force provides clerical, reception and general administration support to Blacktown Police Area Command. It is an ongoing Clerk Grade 1/2 role for someone who can keep work accurate and complete while supporting frontline police in a high-volume environment.
This guide explains how to apply for General Administrative Support Officer and how to approach the two targeted questions. The written task is substantial for an entry-level role: a two-page cover letter, a current resume and two responses of up to 500 words each.
The targeted questions give you a clear evidence plan. One response needs to show proactive teamwork during a busy period. The other needs to prove that you can use administrative systems, electronic records and software to deliver work that is accurate, complete and on time.
View the official General Administrative Support Officer vacancy before you begin and check the online form for any additional declarations.
In This Application Checklist
- General Administrative Support Officer role snapshot
- Application requirements
- Candidate evidence to prepare
- Example application structure
- Before you submit
General Administrative Support Officer Role Snapshot
| Role title | General Administrative Support Officer |
|---|---|
| Organisation | NSW Police Force |
| Location | Blacktown |
| Job reference | 0000BDD1 |
| Work type | Ongoing full-time |
| Grade and salary | Clerk Grade 1/2, $78,000 to $84,799 |
| Closing date | Sunday 20 September 2026 |
| Official vacancy | View the official job ad |
NSW Government Application Requirements
NSW Government applications are screened against the required documents and response limits. Give each targeted question its own complete example and make sure the cover letter adds relevant context instead of repeating both responses.
Application Requirements For General Administrative Support Officer
- Cover letter, maximum 2 pages
- Up-to-date resume
- Responses to 2 targeted questions, maximum 500 words per response, entered in the online form or attached as a separate document
The application instructions ask applicants to attach only the documents requested. Keep certificates and qualifications available for a later stage rather than adding them to the initial submission.
Targeted Questions
- Describe a situation that demonstrates your ability to work as a proactive member of a team in a high-volume environment.
- From your previous experience in administrative systems and processes, electronic records management and use of various software applications, provide an example of how you delivered accurate, completed and timely outcomes.
NSW Government Candidate Requirements
This role needs dependable administration that helps frontline work continue smoothly. Your examples should make your pace, checks and contribution visible, especially when several people or tasks depend on the information you process.
Candidate Requirements For General Administrative Support Officer At NSW Police Force
| Evidence area from the role | How to demonstrate it |
|---|---|
| Proactive teamwork in a high-volume setting | Show what you noticed, how you helped the team organise the workload and what improved because you acted. |
| Administrative systems and processes | Name the systems or workflow you used and explain how you followed the process while keeping the work moving. |
| Electronic records management | Describe the controls you used to file, retrieve, update and protect records accurately. |
| Accurate and timely outcomes | Include a deadline, the checks you completed and the result for the team, customer or operational area. |
| Reception and clerical support | Use a service example where you handled enquiries professionally and connected people with the right information or person. |
Essential Role Requirements
- You must be an Australian citizen, Australian permanent resident or New Zealand citizen.
- The successful candidate must complete a National Police criminal history check.
- The successful candidate must obtain and maintain NSW Police Force security clearance.
Example Application Structure For General Administrative Support Officer
This application requires a two-page cover letter plus two targeted responses of up to 500 words each. The cover letter should establish your fit for the general administration and reception work, while the targeted responses provide the detailed evidence. The tables below show how to divide the written task.
| Cover letter section | What to include |
|---|---|
| Opening paragraph | Name the role and summarise your experience in administration, reception, records or high-volume service. |
| Operational support | Explain the types of clerical tasks, customers and internal teams you have supported. |
| Accuracy and systems | Briefly connect your systems experience to reliable records, complete work and timely service. |
| Transition to targeted responses | Point the reader to the two detailed examples and avoid retelling them in full. |
| Closing paragraph | Confirm your interest in supporting Blacktown Police Area Command and your ability to meet the role conditions. |
Responses To Targeted Questions
Give each response one specific example with a clear situation, your own actions and a useful result. Use the full word limit only when the detail helps the reader understand your judgement and contribution.
| Targeted question | What a strong response would include |
|---|---|
| Describe a situation that demonstrates your ability to work as a proactive member of a team in a high-volume environment. | Set out the workload pressure, what the team needed, the action you took without waiting to be directed, how you coordinated with others and the effect on service or completion. |
| From your previous experience in administrative systems and processes, electronic records management and use of various software applications, provide an example of how you delivered accurate, completed and timely outcomes. | Name the process and systems, explain the accuracy risk, show the checks you used and quantify the deadline, volume or improvement where possible. |
What The Hiring Team Will Want To See In Your Examples
- Your own contribution to a busy team
- A practical system for organising work and deadlines
- Accurate electronic records and careful information handling
- Confidence moving between several software applications
- A complete result that supported colleagues or service delivery
Before You Submit
- Keep the cover letter within 2 pages.
- Keep each targeted response within 500 words.
- Make your personal actions clear in both examples.
- Check names, dates, record details and outcome claims for accuracy.
- Complete the eligibility and clearance declarations carefully.
Return to the official General Administrative Support Officer vacancy before submitting. If you want help selecting examples or building the two targeted responses, you can request professional application support.