The GIPA Case Officer role at NSW Police Force assesses information-access applications and makes decisions about releasing NSWPF information under legislation and delegated authority. Four temporary positions sit in the InfoLink GIPA Team, where officers work with stakeholders, manage complex enquiries and document decisions that need to withstand scrutiny.
This guide explains how to apply for GIPA Case Officer through a two-page cover letter, an up-to-date résumé and two target-question responses of up to 500 words each. The questions test customer-focused communication in a high-volume setting and the interpretation of legislation.
View the official job ad before writing. Your application needs to be complete and relevant because NSW Police Force will use it to decide whether you progress to the selection process.
Your application checklist
- GIPA Case Officer Role Snapshot
- Application requirements for GIPA Case Officer
- Evidence to include in your GIPA Case Officer application
- How to structure the cover letter and target-question responses
- Help with your GIPA Case Officer application
GIPA Case Officer Role Snapshot
| Role title | GIPA Case Officer |
|---|---|
| Organisation | NSW Police Force |
| Location | Parramatta |
| Job reference | 0000BDF0 |
| Work type | Four temporary full-time roles, up to 12 months |
| Salary | $102,936 to $113,579 |
| Closing date | 13 September 2026 |
| Official job ad | View the official job ad |
Application requirements for GIPA Case Officer
The target responses carry substantial weight because they test two core parts of the work. Use the cover letter to establish overall fit, then give each 500-word response a complete example with a clear decision process and outcome.
- Cover letter, maximum 2 pages
- Up-to-date résumé
- Responses to 2 target questions, maximum 500 words per response, entered online or attached separately
Qualification documents should not be attached. Eligible applicants must be an Australian citizen, Australian permanent resident or New Zealand citizen. Before starting, the successful candidate must complete a National Police Check and obtain and maintain the NSW Police Force security clearance.
Evidence to include in your GIPA Case Officer application
The panel needs to see how you manage information, people and legal authority at the same time. Examples should make your reasoning visible, particularly how you identified the relevant provision, checked the facts and communicated a professional decision.
| Requirement or evidence area | How to show it |
|---|---|
| High-volume application assessment | Show how you organised complex matters, maintained records and met service timeframes. |
| Information-access legislation | Use an example where you interpreted legislation or policy and recorded a defensible decision. |
| Professional customer communication | Describe a complex enquiry and how you clarified the issue, managed expectations and kept the interaction constructive. |
| Stakeholder collaboration | Explain how you obtained information or advice from others while retaining responsibility for the outcome. |
How to structure the cover letter and target-question responses
The application requires a cover letter plus two target responses. The cover letter can be a maximum of two pages, and each response can be a maximum of 500 words. The tables below show how to keep the documents complementary.
| Cover letter section | What to include |
|---|---|
| Opening paragraph | Summarise your casework, information-access, regulatory or decision-making experience. |
| Role fit | Use concise evidence of workload management, stakeholder service and written decision quality. |
| Closing paragraph | Confirm your interest in supporting lawful and accountable access to NSWPF information. |
How to answer the target questions
| Target question | What a strong response would include |
|---|---|
| The successful candidate will be required to work in a high-volume transactional environment and manage complex enquiries in a professional and customer focused manner. Strong communication and interpersonal skills are essential for this role. Provide an example of when you have used these skills and outline how you meet the requirements for this role. | Use a demanding service example with workload context, your communication choices and the result for the customer and organisation. |
| This role has the autonomy to make decisions or recommendations regarding the release of NSWPF information in accordance with legislation and organisational instruments of delegation. Provide an example of when you were required to review, interpret and apply legislation to achieve an outcome. Describe the process you followed to make your decision and the outcomes achieved. | Name the legislation or policy context, describe your analysis and checks, then explain the decision and its outcome. |
What strong information-access evidence looks like
- A disciplined method for managing high case volumes
- Clear legal reasoning and use of delegated authority
- Professional handling of complex enquiries
- Complete records that support the decision
- An outcome tied to accuracy, timeliness or service
Help with your GIPA Case Officer application
Make the legislative reasoning easy to follow by naming each step between the request and the decision. Check the official job ad before you upload or paste the two responses.
Team 3Thirty can help structure your evidence through its professional NSW Government application writing support.