Introduction
The Digital Communications Manager at Sydney Children’s Hospitals Network leads the development and ongoing improvement of web-based communication platforms, including the website and intranet. You would work with content owners, digital agencies and Digital Health colleagues to improve accessibility, consistency and the experience of using the platforms. The permanent full-time role is advertised as a Network position.
The application requires a resume of no more than five pages and responses to seven written prompts. Planning how to apply for Digital Communications Manager starts with examples of platform improvement, content management and complex stakeholder work. The answers need to explain both your technical contribution and the decisions that helped the organisation achieve a useful outcome.
The work combines platform management with information architecture, advice to management, reporting and continuous improvement. Choose examples that show how you identified a user or organisational need, worked through ownership and priorities, and improved the platform or the way it was maintained.
View the official Digital Communications Manager vacancy.
Contents
- Role snapshot
- Application requirements
- Candidate evidence
- Example application structure
- Before you submit
- Role enquiries
Digital Communications Manager role snapshot
| Role | Digital Communications Manager |
| Organisation | Sydney Children’s Hospitals Network |
| Location | Network position |
| Work type | Permanent full-time, 38 hours per week |
| Classification | Health Manager Level 3 |
| Salary | $137,525 to $156,231 full-time equivalent base salary, plus 12% superannuation, 17.5% leave loading and salary packaging |
| Closing date | Midnight on Sunday 20 September 2026 |
| Reference | REQ690773 |
Application requirements for Digital Communications Manager
Prepare a separate response to each of the seven prompts as directed in the online application. The resume provides the wider career history, while the written answers explain the relevant decisions and work in detail.
- Resume outlining your experience, maximum 5 pages.
- Written responses to all 7 application prompts.
No response word limit is specified in the published instructions. Check the form for field limits before finalising your answers. The first prompt accepts a relevant qualification, equivalent demonstrated experience, or a combination of study and work; explain the pathway that applies to you.
Essential role requirements and conditions
This role requires a Working with Children Check issued by the Office of the Children’s Guardian, and NSW Health vaccination and screening requirements must be met before commencement. Permanent NSW Health roles require Australian citizenship or permanent residency; temporary visa holders can be considered where no suitable Australian citizen or permanent resident is identified. Overseas qualifications must be formally assessed where required.
Candidate evidence for Digital Communications Manager
The seven prompts identify the written evidence required. The practical recommendations below focus on web platforms, advice, content production and delivery, while qualification and eligibility conditions are addressed separately.
| Requirement or capability from role | How to demonstrate it |
|---|---|
| Stakeholder collaboration and information architecture | Use a website or intranet improvement where you worked with content owners and users. Explain how their needs shaped the structure, navigation or content. |
| Assessment and advice to management | Describe how you assessed a digital communication issue and explained the technical, operational or communication options to decision-makers. |
| Web maintenance and content management systems | Show your practical experience publishing and maintaining content across systems. Explain how you kept information current and considered emerging technology or practice. |
| Adobe Creative Cloud | Identify the tools you used and the digital or web materials you produced. Explain a design or production choice that improved quality or usability. |
| Independent work and complex relationships | Describe the work you progressed yourself and the relationships you managed to achieve an agreed outcome. |
| Organisation and adaptability | Use a delivery period with competing priorities or a changed deadline. Explain how you reprioritised the work and protected quality. |
Example application structure for Digital Communications Manager
The application requires a resume and seven written responses. The resume has a maximum of five pages; check the online form for response limits. The table below reproduces each application prompt and explains what to include in the answer.
| Application prompt | What a strong response would include |
|---|---|
| Relevant tertiary qualifications in digital communications or related discipline, or equivalent demonstrated experience, or a combination of study and work experience. | State the relevant qualification or explain the equivalent experience you bring. Connect the pathway to the work of leading digital communication platforms. |
| Demonstrated ability to engage and collaborate with stakeholders to review, enhance and continuously improve online communications and website information architecture. | Choose a platform improvement and explain who you involved, how you understood their needs and what changed in the content structure or user experience. Include the result and your own contribution. |
| Proven capability to assess digital communications activities and provided informed advice to management on technical, operational and communications matters. | Explain an assessment you completed, the information you considered and the options or recommendation you presented. Show how the advice helped management decide what to do. |
| Extensive experience in web maintenance and content publishing using a range of content management systems, with strong awareness of emerging digital trends and technologies. | Name the systems you have used and describe substantial maintenance or publishing work. Explain the standards, checks or improvements you applied and how you kept your knowledge current. |
| Proficiency in Adobe Creative Cloud for the development of high-quality digital and web-based materials. | Identify the Adobe tools you actually used, the material you produced and your production responsibilities. Explain how you checked the work for its intended digital use. |
| Demonstrated ability to work both independently and within a team, including management of complex stakeholder relationships to achieve business outcomes. | Use a project with different content owners or priorities. Explain what you progressed independently, how you built agreement and the outcome the collaboration achieved. |
| Strong organisational skills with the ability to manage competing priorities meet tight deadlines and adapt to changing circumstances. | Describe a period with competing platform or content demands. Explain your prioritisation, coordination and response to a change, then give the delivery result. |
What the panel will want to see in your examples
- Specific responsibility for digital platform or content improvements.
- An understanding of user needs and information architecture.
- Advice that connects technical decisions with organisational needs.
- Practical CMS and creative-production experience.
- Effective handling of competing priorities and content-owner relationships.
Before you submit
Count all seven responses and check that each addresses the full prompt. Confirm the five-page resume limit and make sure technical claims accurately describe your own experience. The employer advert closes at midnight on Sunday 20 September 2026; check the vacancy before submitting and allow time for the form and uploads.
Role enquiries
Role-related queries: Matthew Satherley, Matthew.Satherley@health.nsw.gov.au.
Help with your Digital Communications Manager application
Seven responses benefit from a clear plan for the examples. The free NSW Government application examples guide can help you explain your own contribution, and Team 3Thirty’s Complete Government Application service can support preparation of the role-specific written documents.
Check the current Digital Communications Manager vacancy before submitting your application.