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Finance: NSW Government Capability Guide
The finance capability is a business enabler, so it will matter a lot in some roles and much less in others. Even where it is not a major…
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Demonstrate Accountability: NSW Government Capability Guide
This capability is about taking responsibility for your actions, following the right standards, and doing what the role requires without having to be dragged there. It often overlaps…
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Think and Solve Problems: NSW Government Capability Guide
This capability is about analysis, judgment and practical problem-solving. Not overthinking. Not sounding clever. Solving real problems in a way that makes sense in context. Panels are usually…
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Plan and Prioritise: NSW Government Capability Guide
This capability is about organising work in a way that gets priority outcomes achieved. It matters because many NSW Government roles involve changing deadlines, competing requests and more…
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Deliver Results: NSW Government Capability Guide
This capability is about getting quality outcomes through the effective use of time, effort and resources. It is not just “I worked hard”. Panels want to see that…
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Influence and Negotiate: NSW Government Capability Guide
This capability is usually about getting movement where agreement is not automatic. That can mean influencing, negotiating, handling competing priorities, or resolving tension without making things worse. It…
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Work Collaboratively: NSW Government Capability Guide
This capability sounds simple until you see how often applicants confuse it with “I am a team player”. That is too vague, and it usually tells a panel…
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Commit to Customer Service: NSW Government Capability Guide
This capability received some of the biggest emphasis in the 2026 framework revision. That matters, but not in a way that should make candidates overthink everything they have…
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Communicate Effectively: NSW Government Capability Guide
Communicate effectively is one of the most common NSW Government capabilities, and one of the easiest to answer badly. Most applicants say they are a strong communicator. The…
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Value Diversity and Inclusion: NSW Government Capability Guide
This capability matters more in the 2026 framework than many applicants realise. The revised framework strengthened diversity and inclusion and embedded cultural capability more clearly throughout the behavioural…