Team 3Thirty

Recruitment Adjustments for Hearing Impairment or Deaf Candidates

In this guide
RECRUITMENT GUIDE - Team 3Thirty NSW Government job advice

Government interviews depend heavily on communication.

If the communication format is not accessible, the panel may not get an accurate picture of your capability.

For Deaf and hard-of-hearing candidates, recruitment adjustments are often about making sure the conversation is genuinely accessible.

Adjustments that may help

Useful adjustments may include:

  • Auslan interpreter
  • live captioning
  • interview questions in writing
  • preferred sound amplification
  • hearing loop
  • video platform check before the interview
  • interviewer speaking clearly and at a reasonable pace
  • written follow-up instructions
  • alternative communication method.

Why written questions help

Written questions reduce the risk of missing part of a verbal question.

They also help if captioning lags, sound quality drops, or several panel members speak quickly.

What to ask for

> I am requesting a recruitment adjustment for the interview. I require live captioning and would like the interview questions provided in writing. Please also confirm the video platform and whether a short technology check can be arranged before the interview.

That gives the recruiter a clear set of actions.

Useful next steps

If this topic is relevant to your application, these related Team 3Thirty guides are the best places to go next:

Useful resources

These official resources are worth checking if you need the source guidance behind the adjustment examples:

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