Introduction
The Administration Support Officer role at the NSW Department of Education brings together financial transactions, records, shared mailboxes and meeting coordination. This is an ongoing full-time opportunity in Liverpool. The two targeted questions give you a direct way to explain the financial processes you handle and the practical tasks you have completed to help a team meet its goals.
View the official job ad. Applications close Wednesday 23 September 2026 at 11:59pm AEST.
Role snapshot
| Detail | Role information |
|---|---|
| Role | Administration Support Officer |
| Employer | NSW Department of Education |
| Location | Liverpool |
| Salary / grade | $87,199 to $95,482 plus superannuation and annual leave loading |
| Closing date | Wednesday 23 September 2026 at 11:59pm AEST |
Application requirements
- Resume, maximum 5 pages
- Cover letter, maximum 2 pages, outlining relevant requirements and capabilities
- Responses to 2 targeted questions, maximum 300 words each
Address the questions within the cover letter as instructed and check the form for any separate response fields. The Department encourages independent preparation and authentic, personally written responses. Use this guide to plan your own application and retain your own wording and experience.
Targeted questions
- Give examples of some of the common financial processes you use in your work.
- What are some specific tasks you’ve completed that directly contributed to accomplishing a team goal?
Candidate evidence to prepare
Use the following evidence areas to plan your examples for Administration Support Officer. These are practical application recommendations drawn from the work and experience described for this vacancy.
| Requirement or evidence area | How to demonstrate it |
|---|---|
| Accurate administrative support | Show how you maintain registers, records or correspondence while managing requests from several people. |
| Financial processes and Microsoft applications | Explain the systems you used to process a transaction, verify details and keep a traceable record. |
| Commitment to public education | Explain your understanding of the Department’s Aboriginal Education Policy and NSW AECG Partnership Agreement in the context of support work. |
Essential role requirements and conditions
This ongoing role is open to Australian citizens, Australian permanent residents and New Zealand citizens. Pre-employment screening includes a National Criminal History Check. Successful applicants joining from outside the Department must provide a valid Working with Children Check clearance number; read the employer’s conditions for non-child-related roles.
Example application structure
The cover letter needs to explain your fit and answer the two targeted questions. Keep it within two pages and each answer within 300 words. Use the outline below to make the financial and team-contribution evidence easy to find.
| Cover letter section | What to include |
|---|---|
| Opening paragraph | An ongoing Liverpool role supporting financial transactions, records, meetings and shared systems. The application asks for examples of financial processes and work that contributed to a team goal. The Department encourages independently prepared, personally written responses, so use the checklist to organise your own evidence. |
| Give examples of some of the common financial processes you use in your work. | Name the transactions you handle, such as purchase orders or payments, and explain your checks, approvals and recordkeeping. Include how you dealt with an error or discrepancy if relevant. |
| What are some specific tasks you’ve completed that directly contributed to accomplishing a team goal? | Choose a clear team goal and describe your own tasks, priorities and coordination. Explain what you completed and how that work helped the team achieve the result. |
| Closing paragraph | Confirm your interest in this role and the relevant working or eligibility conditions. Keep the close brief. |
What the panel will want to see in your examples
- Show how you maintain registers, records or correspondence while managing requests from several people.
- Explain the systems you used to process a transaction, verify details and keep a traceable record.
- Explain your understanding of the Department’s Aboriginal Education Policy and NSW AECG Partnership Agreement in the context of support work.
- State the result and the evidence you have for it, with a clear account of your own responsibility.
Before you submit
Write the answers yourself and check that they accurately reflect the systems and responsibilities you have held. Remove private financial or student information. Recheck the page limits, question wording and eligibility conditions before submitting.
Revisit the official job ad and use the NSW Government cover letter guide to check your structure. Keep your responses personally written, as requested by the Department.