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Team 3Thirty

Administrative Support Officer application checklist: PAS accuracy and eight criteria

ADMINISTRATIVE SUPPORT OFFICER application checklist, Team 3Thirty
In this guide

Introduction

The Administrative Support Officer role at St George Hospital focuses on keeping the Patient Administration System accurate. The PAS support clerk works with information used across iPM, electronic medical records and medical-record document tracking. Your examples should explain how you maintain reliable data and protect health information in everyday work.

If you are planning how to apply for Administrative Support Officer, review the eight selection criteria before drafting. Experience using a PAS such as iPM is explicitly included, alongside computer skills, organisation, accuracy and communication. Give a clear account of the systems you have actually used and the checks you performed.

This permanent full-time position is classified at Administrative Officer Level 2. The advertised criteria also include flexibility and reliability around shift coverage and working hours. This free checklist helps you organise the application evidence and identify the practical conditions to confirm before applying.

View the official job ad. Closes 18 September 2026.

Administrative Support Officer (A02) – PAS – St George Hospital – Full-Time role snapshot

Role Administrative Support Officer (A02) – PAS – St George Hospital – Full-Time
Organisation South Eastern Sydney Local Health District
Location St George Hospital
Job reference 598258 / REQ686336
Employment Permanent full time, 38 hours per week
Salary $69,272.27 to $71,570.21 per annum, plus superannuation
Closing date 18 September 2026

Official job ad and application. Closes 18 September 2026.

Application requirements

Prepare responses addressing the eight selection criteria and follow the written-response fields in the application. Each response should explain the relevant experience or condition clearly, using examples where the criterion calls for demonstrated skills.

  • Written responses addressing the eight selection criteria, following the application fields

No separate resume or cover-letter requirement or page limit is stated in the advertisement. Check the portal for its upload requirements and response limits. Do not assume a suggested document length is an employer instruction.

Essential role requirements

Confirm that you can meet the role’s shift-coverage and working-hour requirements. Recommended applicants must meet the relevant NSW Health screening and vaccination requirements. A temporary visa holder can only be employed if no suitable Australian citizen or permanent resident is identified following suitable labour-market testing.

What to highlight

The advertised criteria provide the structure for your application. The planning guidance below focuses on practical systems and records evidence, with availability addressed as a condition you can confirm.

Requirement or evidence area How to demonstrate it
Office software and PAS experience Describe the applications you used and the particular patient-administration tasks you performed, including iPM where relevant.
Organisation, communication and deadlines Explain how you prioritised work, communicated an issue and kept a time-sensitive task moving.
Independent work and teamwork Show how you handled routine responsibilities and recognised when to coordinate with others.
Accuracy and health-information protection Use an example of checking a patient record, correcting a discrepancy or applying access and confidentiality rules.

Example application structure

Use the eight selection criteria to organise the written responses. The advertisement does not state a word limit, so follow any maximum in the application portal. The table below preserves each criterion and indicates what your response should establish.

Selection-criteria response plan

Question or criterion How to approach your response
Excellent PC skills including knowledge of, experience using Microsoft Office Products. Identify the Office products you use and a practical task you completed with them, explaining the result.
Sound working knowledge and demonstrated experience in using a PAS, e.g. iPM. Name the PAS you have used, the records or transactions you handled and how you checked the information.
Excellent Organisational and verbal/written communication skills. Describe how you organised work and communicated clearly with a colleague or service user.
Strong ability to work independently and as part of a team. Explain a task you managed yourself and how you coordinated or sought assistance when another person’s input was needed.
Ability to prioritise work and meet deadlines. Show how you assessed urgency, tracked tasks and completed work within the required time.
Demonstrated attention to detail and accuracy. Give an example of checking information, detecting a discrepancy and arranging an appropriate correction.
Flexibility and reliability in relation to shift coverage and working hours. Confirm your availability honestly and explain relevant experience of reliable roster or shift coverage.
Understanding the importance of safeguarding health information. Describe how you apply confidentiality, access controls and secure handling in practical work, without revealing patient details.

Before you submit

Check that all eight criteria are covered and that your systems experience is described accurately. Use anonymised examples and confirm the required working hours are feasible. Review the portal’s final document instructions and submit by 18 September 2026.

Clear systems evidence explains the task, the information handled and the checks you applied. Use this free guide to make those details specific, then review each answer against the criterion it is meant to address.

Free NSW Government cover-letter guidance

Return to the official job ad. Closes 18 September 2026.

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