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Administrative Officer Level 2 at Forest Lodge: a practical application checklist

Administrative Officer (Level 2) - Community Health Services - Casual application checklist
In this guide

Introduction

The Administrative Officer (Level 2) – Community Health Services – Casual at Sydney Local Health District provides reception and administrative support across Community Health facilities. Based at Forest Lodge, the work includes face-to-face and telephone enquiries, medical-record tasks and other administrative work as directed. It requires someone who can be helpful with people while following each service’s procedures carefully.

For applicants preparing how to apply for Administrative Officer (Level 2) – Community Health Services – Casual, the strongest starting point is the ideal-candidate criteria. Organise examples of reception work, teamwork, confidentiality and adapting to different services. You also need a current NSW driver licence, with P1 and P2 licences accepted.

Casual work can involve short-notice changes to hours and assignments. Be specific about how you learn a service’s procedures, clarify unfamiliar tasks and maintain continuity when joining a different team. Your application should make your genuine experience and availability easy to understand.

View the official Administrative Officer (Level 2) – Community Health Services – Casual vacancy.

Contents

Administrative Officer (Level 2) – Community Health Services – Casual role snapshot

Role Administrative Officer (Level 2) – Community Health Services – Casual
Organisation Sydney Local Health District
Location Forest Lodge and Community Health facilities
Work type Casual
Classification Administrative Officer Level 2
Salary $34.93 to $36.09 per hour, plus superannuation
Closing date 17 September 2026
Reference REQ689000

Official job ad

Application requirements for Administrative Officer (Level 2) – Community Health Services – Casual

The vacancy does not specify particular application documents or response limits. Check the online form and position description for the final submission instructions. A tailored two-page cover letter is recommended if a letter is accepted, using examples tied to the reception, teamwork and confidentiality requirements; this is guidance rather than a stated employer limit.

Essential role requirements and conditions

A current NSW driver licence is required, and P1 and P2 licences are acceptable. The role calls for flexibility with work hours at short notice and the ability to work across different services as directed. Check the application form for any additional employment or screening conditions.

Candidate evidence for Administrative Officer (Level 2) – Community Health Services – Casual

These evidence areas preserve the advertised ideal-candidate requirements. Licence status and short-notice work availability sit separately from the skills you demonstrate through examples.

Requirement or evidence area How to demonstrate it
Administrative and reception experience with a customer-focused approach Describe how you handled both face-to-face and telephone enquiries, clarified what the person needed and completed the associated administration.
Working independently and as part of a team Choose an example where you completed your own tasks and coordinated with colleagues to achieve a shared work goal. Explain how you knew when to seek help.
Client confidentiality Show how you protected private information in records, conversations and correspondence. Explain the procedure you followed when someone requested information.
Following procedures across different services Describe how you learned a new process or adapted to another work area, checked expectations and maintained consistency.

Example application structure for Administrative Officer (Level 2) – Community Health Services – Casual

Prepare a concise letter if the application form permits that format. A maximum of two pages is a practical recommendation, not an advertised limit. The outline below keeps attention on the four main evidence areas.

Application section What to include
Opening Explain your relevant administration and reception experience and interest in Community Health work.
Reception and customer service Develop an example involving an enquiry, the action you took and an accurate outcome.
Independent work and teamwork Explain your responsibility within a team and how you coordinated or handed over work.
Confidentiality and procedures Show how you protected client information and adapted to the requirements of a particular service.
Closing Confirm your actual licence status and casual availability without overstating either.

What the panel will want to see in your examples

  • Patient and respectful service on the phone and in person.
  • Accurate administration that supports the interaction.
  • Care with client information throughout the task.
  • Willingness to clarify and follow local procedures.
  • An honest account of licence status and availability.

Before you submit

  • Check the online form for required uploads and written-response fields.
  • Prepare examples covering reception, teamwork, confidentiality and procedures.
  • Confirm your NSW licence and short-notice work availability.
  • Submit by 17 September 2026.

Role enquiries

Asmina Shrestha, 0400 848 081.

Help with your Administrative Officer (Level 2) – Community Health Services – Casual application

Use the NSW Government cover letter template to organise your examples if you are submitting a letter. Team 3Thirty can help you explain the value of your reception and administrative experience in a way that fits this Community Health role.

Visit Team 3Thirty application support to see how we can help you prepare.

Check the current vacancy instructions before submitting.

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